Performance is great and beyond anything we have experienced prior
on August 25, 2020
Posted by: Jpaul30
Gender:Male
Performance is great and beyond anything we have experienced prior. Drying with not just unbelievable time but also without damaging hair. The bad pat about it is in two years, we have gone through two replacements, both of which Dyson replaced under warranty however, the sustainability of the product is a concern
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, August 25, 2020
Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Supersonic hair dryer. We were so happy to hear how much you've appreciated the performance from this dryer. Dyson Supersonic hair dryers features 3 different attachments - a smoothing nozzle, styling concentrator, as well as a diffuser for use with achieving varying hair styles. Dyson Supersonic also features 4 precise heat control settings to also aid in drying, styling hair, as well as locking in your hair style. While the smoothing nozzle works well with working sections of your hair with a gentle airflow that can be used with just your hand, styling hair can be done with the styling concentrator as well as a brush.
I'm sorry you've encountered some issues with your Supersonic in your use. While I'm happy to hear that the issue has been resolved, this isn't the type of experience we'd want or expect for you to be having. We would value the opportunity to ensure that your dryer is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
I finally took the plunge and bought it and my only regret is that I didn’t buy it sooner. So powerful and dries so quick. Leaves hair so shiny and doesn’t feel damaging like my old dryer
I bought it couple weeks ago now its august amd its extremely humid on newport beach still dyson does a great job my hair is long and thick snd dyson fights with humidity very well and protects my hair !!
It is a very good product, it has a lot of power ... the only thing that I didn't like very much was that mine came with some stains that according to my research it should not have, its a pretty expensive product to allow it to come with faults without ever having used, anyways I think that the supersonic its not the right product for me because you must know how to handle this type of dryers and I have decided to buy the airwrap that is easier to handle in my opinion and return the supersonic