Being in the hair industry, I got my first Dyson in 2016 as a Xmas present and just now (2024) stop working. This time I got the supersonic and is amazing. AFTER you try Dyson you can not go back to anything else because you save TIME and money!
I'm still checking it out, but I don't like how long the cord is. It is hard to store away and the long cord makes it hard to control. I'm still getting used to the dryer. My opinion is mixed right now.
I would recommend this to a friend!
Response from DysonBy Manpreet K, Customer Service, November 11, 2024
Hi, thank you so much for sharing your valuable feedback with us. We understand that the long cord on the Dyson Supersonic hair dryer can be difficult to manage and store. As for adjusting to the dryer itself, we recommend experimenting with different settings and techniques to find what works best for your hair type and style. It's normal to take some time to get used to a new styling tool. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team for support.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Manpreet K
Although it keeps the frizz down, it is heavy and you have to use too many attachments. I'm not sure it is worth the money
Response from DysonBy Manpreet K, Customer Service, November 10, 2024
Hi, thank you for your candid feedback. We are glad to hear that the Supersonic helps control frizz, but we understand your concerns regarding its weight and the number of attachments. Your input is important to us as we strive to create products that balance performance with ease of use. We appreciate your thoughts and will take them into consideration as we continue to innovate and improve our offerings.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Manpreet K