Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Love my dryer
on December 17, 2020
Posted by: Fran
Gender:Female
I have long, thick hair and with the Dyson Supersonic dryer it takes me a fraction of the time it previously took and no frizz.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Awesome!
on December 17, 2020
Posted by: IreneV
Gender:Female
It's powerful. Quieter than a typical dryer. The diffuser works great on my curls. Gets my hair dry faster, but not overheated. The attachments are easy to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Don't waste your money
on December 16, 2020
Posted by: Staci
Gender:Female
I purchased this and do not see a difference from using my old dryer to the Dyson. Dyson advertises the following yet, I do not see a difference. The Dyson Supersonic™ hair dryer is engineered to protect hair from extreme heat damage, with fast drying and controlled styling to help increase smoothness by 75%, increase shine by up to 132% and decrease frizz and flyaways by up to 61%. None of this is true!
Huge disappointment. I wish I kept the packaging as I'd like to return it!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 19, 2020
Hello Staci, this is Kelly with Dyson. We're sorry to hear that in your use, you had such a disappointing experience with the Supersonic hair dryer. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™. We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
A Real Holiday Winner
on December 16, 2020
Posted by: ESBeatty
Gender:Male
My wife has wanted one for over a year, and I finally pulled the trigger for Christmas. We’re both terrible at keeping secrets so this didn’t stay wrapped long. For the price point I can see why people might be afraid to make the jump, but its engineered to a standard that makes it worth it. Remember, you get what you pay for. I did a lot of research and everything pointed right back to the Dyson Supersonic. Spoiler alert: She absolutely loved it!
So far it beats all competitors shes tried in terms of quality, performance, and feel. The magnetic attachments work flawlessly and are easy to change out. No worries about them coming loose or falling off. The air flow is powerful yet controlled giving you amazing results. My wife’s hair looks magazine ready without much effort at all.
If you don’t like color pop, the black and nickel is a great, clean look. Some words of advice: If you’re thinking about it... Do it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Surpassed expectations!
on December 16, 2020
Posted by: Debbie
Gender:Female
I was skeptical at first, but, all expectations have been surpassed! I have long, think curly hair that I straightened on a regular basis. And this dryer is definitely worth the money.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Smooth blow dry
on December 16, 2020
Posted by: Christi
Gender:Female
I held off on buying this, although my hairdresser recommended it, because it is so expensive. I finally gave in and bought it and I am so glad I did. It is totally unlike any other blow dryer I have ever owned. The cool shot is a bonus, but just being able to get the right temperature with the easy settings is incredible. I have thick, frizzy hair and this leaves my hair so smooth I don’t even need to flat iron it. To be fair, I just recently had a Brazilian blowout so it is naturally smoother, but this still makes a tremendous difference. I’ll know more after my Brazilian grows out, but so far, this is a definite thumbs up!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Quick
on December 16, 2020
Posted by: Wahine
Gender:Female
Dries faster than my old dryer and leaves my hair smooth without the puff!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Diisappointed.
on December 15, 2020
Posted by: Marie
Gender:Female
The first time I used it, it kept shutting off the red lights were blinking. I googled and found that several users had this same problem, Dyson replaced the unit and they still had the problem. I am returning..
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 16, 2020
Hello Marie, this is Kelly with Dyson. We're sorry to read from your review that you've had such a disappointing experience with the Dyson Supersonic hair dryer. Any time there are red flashing lights on the Supersonic, this is indicating a blocked filter. Once the filter and filter cage are cleaned, the issue typically resolves. We're sorry your experience. While I understand you are intending to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson