I am so disappointed. When I bought this expensive hair dryer I expected great quality, instead this is made with materials that off gase.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for taking the time to share your feedback. We are very sorry to hear that you are disappointed with your purchase and that the materials of the hair dryer are causing off-gassing. This is certainly not the quality we aim to provide. We understand how frustrating this must be, especially given the investment you made. Please know that we take your concerns very seriously. Could you please provide us with more details about your purchase and the issues you are experiencing? This will help us investigate the matter further and ensure it does not happen again. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
I am so happy I finally decided to purchase the dyson supersonic blow dryer. The settings for heat and speed are perfect for my thin hair. I especially love the videos that you can watch that shows all the different blow drying techniques and how to use each attachment. My only complaint about the product is the bulky cord. I wish it was lighter. I always have to be mindful of the cord so I do not drop the blow dryer when setting it down.
I really like this blow dryer. It cuts the time that we spent on drying my daughter’s thick and long hair. It makes it shiny also. The frizz is still there but if I spend more time, I believe it will take the frizz but I just dry the hair enough so she doesn’t sleep with a wet hair.
So let's just be honest, this purchase was a hard one due to the price. I debated for months. Each time I went to see my hair stylist she would pull out her Dyson hair dryer and my hair always looked amazing after...however not the case when I used my hair dryer ( not name dropping). So after much debate and and a little saving, I made the purchase and OMG, how do I love my Dyson hair dryer? Let me just say that I haven't had a bad ahir day since my purchase. I have curly hair, I live in a humid climate as well and still love my hair. I had no clue how much a hair dryer can affect the end result. I will own a Dyson hair dryer from here on out.
Exceeded my expectations! Most products don't live up to the hype but this one does!! Dries hair in half the time with less heat and gives more smoothness! Love it!!
It offers little advantage compared to similar products in the market. It is expensive and physically heavy to handle.
No, I would not recommend this to a friend.
Close
Response from DysonBy Jasvir Singh, customer service, November 29, 2024
Hello, thank you for your honest feedback. We regret to hear that our product did not meet your expectations in terms of advantages over similar products, cost, and weight. Your insights are valuable to us, and we will take them into consideration for future improvements. We would like to look further into this for you. Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.
I bought this two weeks ago and wanted to wait until I had used it consistently! I love the speed with which I can dry my hair. It leaves it shiny and soft. I have mixed hair. Wavy on top and curly in the back. The attachments allow me to smooth out the top and leave the curls in back. The smoother is a game changer for the flyaways. I talked my friend into buying one for herself.