Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Posted by: Annie
Gender:Female
Verified Purchase:Yes
This hair dryer is super expensive but I finally decided to splurge after reading all the glowing reviews. My hair has been breaking easily and was wanting to avoid heat as much as possible. This hair dryer makes my hair feel so soft and is super shiny. Make sure to hold the dryer above the filter area so you don’t stress the machine’s air flow. The filter is very easy to clean. I do it every time I use it. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MoC0511
Gender:Female
Verified Purchase:Yes
Very lightweight. Dries thick hair quickly, much better than my previous dryer.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sameid
Gender:Female
Verified Purchase:Yes
The magnetic parts once I turn the blow dryer on high heat the parts blow away they won’t stick on .
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 3, 2024
Hello, thank you for your feedback. We're sorry to hear that you're experiencing issues with the magnetic attachments on your Dyson Supersonic™ hair dryer. The attachments should remain securely in place, even on high heat. It sounds like there may be an issue with your device. We would also like to look further into this for you. Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.
Written by a customer while visiting Dyson
Posted by: Leah
Verified Purchase:Yes
I like that it's somewhat more quiet as compared to other dryers. I like that it's a bit more gentle. And it's pretty. I don't like that it's incredibly heavy. The cord is of the very thick type that could power a router. Plus it has one of those heavy rectangular boxes on it about a foot from the plug that (I think) lower the voltage to 110 for the US market. The cord is 12 feet long. I don't rate that a plus because it increases the weight. The tip of the dryer gets so hot that I've decided not to close the drawer I store it in for about 30 minutes after use to give it time to cool. Not worth the hype or the money as far as I'm concerned.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your detailed feedback. We are glad to hear you appreciate some aspects of the dryer, but we are sorry to hear about the issues you've encountered with the weight, cord, and heat. Your insights are valuable to us, and we regret any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your detailed feedback. We are glad to hear you appreciate some aspects of the dryer, but we are sorry to hear about the issues you've encountered with the weight, cord, and heat. Your insights are valuable to us, and we regret any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Marney
Verified Purchase:Yes
This hair dryer is absolutely wonderful! It is pricey, but worth it. There is a definite difference in the results I see after each use. My hair is softer and healthier and easier to style. I’m still experimenting with the styling attachment tools and am pleased with the versatility.
Written by a customer while visiting Dyson
Posted by: Geri
Verified Purchase:Yes
This is everything I expected it would be. Very pleased.
Written by a customer while visiting Dyson
Posted by: JanB
Verified Purchase:Yes
I need to add a brush attachment - otherwise love it
Written by a customer while visiting Dyson
Posted by: April
Gender:Female
Verified Purchase:Yes
I love it and I don’t have to worry about my attachment flying off . It has left my customers with shiny bouncy hair in less time too.
I would recommend this to a friend!
Written by a customer while visiting Dyson