Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
LIFE CHANGING FOR MY GIRLFRIEND
on February 5, 2021
Posted by: AI4665
Gender:Female
MY GIRLFRIEND HAS A WHOLE DIFFERENT OUTLOOK ON GETTING READY FOR HER DAY
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Very cool (and hot) hair dryer!
on February 5, 2021
Posted by: GadgetJC
Gender:Female
I bought this hair dryer as a total splurge and gift to myself during this tough pandemic. Mine Dyson is Red!! Every time I look at it I smile. It is a beautiful, engineering marvel. So easy to use. I love it! My hiking trail name is Gadget. Need I say more.
Written by a customer while visiting Dyson
Customer Rating
4
Super fast
on February 4, 2021
Posted by: Tehog
Gender:Female
I can dry my hair in two songs on the radio. I haven't noticed any great difference in the drying other than speed. It is much quieter than previous dryers. For the price and the hype, I thought my hair would be another or shinier at least, but it's not.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Perfection!
on February 4, 2021
Posted by: LisaRVTraveler
Gender:Female
I hate to blow dry my multi-textured hair. It can be a hassle/struggle and time consuming. This dryer makes my blow drying experience so pleasant. It dries faster than any other dryer leaving my hair soft and manageable for styling. Easy to use. Very little heat required. That is a huge benefit as my hair is easily heat damaged. Wish I had purchased sooner! I love it!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best blow dryer ever
on February 4, 2021
Posted by: DT27
Gender:Female
This is my second blow dryer by Dyson and it is better than ever. Get ready to cut your drying time in half and to have shiny hair with less frizz. I couldn’t live without this product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
love fast dryer!
on February 4, 2021
Posted by: Heidi 55
Gender:Female
very happy with purchase! hopefully will last for long time
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!
on January 30, 2021
Posted by: Belle
Gender:Female
This hairdryer is everything I needed!! I will never not own one from now on. In less than 10 minutes my hair is dry, smooth, and frizz free. No flyaways. The latter two have always been a big issue for me and this was the only blow dryer that helped. I didn’t need to run a straightener through it afterwards as I normally need to with other blow dryers. Before buying it, I couldn’t figure out how to justify spending that much on a styling tool, but after the first use, I was sold and will never use anything else.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Stopped working after 3 years
on January 29, 2021
Posted by: sashapdx
Gender:Female
I loved this hair dryer so much I’d have my friends and sisters use it whenever they came over. My sister made fun of me for spending that much on a hairdryer but then she asked to use it anytime I visited, so my brother and law went in halvsies and bought her one for Mother’s Day. I bought it in early 2017 and it stopped working in March 2020. It took a while to hear back from Dyson via email because of the pandemic and everything had just shut down, and all they said were the same troubleshooting steps on their website which I had already tried dozens of times. I emailed them again and asked if I could send it to back to get it fixed and they said no and that it was outside the warranty, then told me how to clear the filter, which I never asked for, like I’m some stupid idiot who wouldn’t have already thought about that. I’ve contemplated buying it again, which will actually make me feel like a stupid idiot, because of how much I spent on a hairdryer that lasted 3 years. They need to provide better quality products and offer solutions to help fix them if they brake, even if I have to pay for it, it’s better than spending that much money on another hairdryer.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 30, 2021
Hello Sasha, this is Kelly with Dyson. Thank you for taking the time to share your experience with the Dyson Supersonic. We're glad to hear how much you've appreciated the overall performance of this dryer. As you well know, Dyson Supersonic hair dryers features 3 different attachments - a smoothing nozzle, styling concentrator, as well as a diffuser for use with achieving varying hair styles. Dyson Supersonic also features 4 precise heat control settings to also aid in drying, styling hair, as well as locking in your hair style.
We are sorry to hear that your dryer has stopped working. While this isn't something we expect to occur, we are always on hand to provide support and troubleshoot any issues with you. Regardless of warranty status, we're on standby 24 hours a day in live chat and email to help. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
We are sorry to hear that your dryer has stopped working. While this isn't something we expect to occur, we are always on hand to provide support and troubleshoot any issues with you. Regardless of warranty status, we're on standby 24 hours a day in live chat and email to help. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson