I had to return it, even though I wanted to love it so much. It made my already soft, baby-fine hair even more so, and it wouldn't hold a style. Too much to spend not to be 10/10 about it.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your experience. We are sorry to hear that the product didn't meet your expectations, especially given your excitement to love it. We understand your disappointment.
If you have any further concerns or need assistance, please contact our customer care team at askdysonUS@dyson.com. Your satisfaction is important to us.
Disappointed in this blow dryer considering all the good reviews and the price. I wanted to try and love the fly-away accessory so bad, but it left me wanting a whole lot more. My current blow dryer does a great job and in some ways, feel it performs better than the Dyson, though I do believe that the Dyson blow dryer results in healthier hair. Maybe I will try them again down the road, but I decided to return for now.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear that the fly-away accessory didn’t meet your expectations. We appreciate your honesty and are glad to hear you found some benefits in the Dyson blow dryer.
If you have any further questions or need assistance, please contact our customer care team at askdysonUS@dyson.com. Your satisfaction is important to us, and we hope to serve you again in the future.