OK, the hair dryer part of this is awesome! Truly the best out there, or at least that I've tried. Effective and quiet. Love this aspect of the Supersonic. What is maddening about this is the cord. It's like a the thick cord you'd have on a power tool, like a circular saw. The is also this clunky recatngular electrical part in the middle of it. For as much as I love the hair drying part of this, I loathe the cord. What were they thinking when they designed this?! Sure hope they change and improve this, but if they do, they're just too costly to just go out and buy another one. Be prepared to be frustrated by the cord, but you'll love the hair drying performance!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 23, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've been enjoying your Dyson Supersonic™ hair dryer. The Dyson Supersonic is designed with an intelligent heat control and, coupled with the Dyson Air Multiplier technology, creates a more efficient drying time with less heat damage than a conventional hair dryer. We also designed the Supersonic to be quieter than the conventional; you can even hold conversations while drying your hair!
We thank you for the feedback regarding the cord and capacitor box. This box is designed to regulate the electric current from the power outlet in the wall to the Supersonic. Since it is a powerful machine, this prevents any electrical issues.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
I have very thick hair. I knew I needed to splurge on this beauty. The low noise was my main attraction but after using the dryer I have been wowed by the nozzles. Who knew they would turn my amateur blow dry into a pro blowout. Lots of movement. Faster drying time. Less frizz. The only thing I would improve is the cool air button—I use it to cool a shape before letting it go—I keep touching the on/off button instead. It’s not in an economic position for me. I must say I first felt guilty about spendy so much on a dryer but now....I have zero regrets.
I am very happy with this hair dryer. It is very quite and dries my hair very fast, leaving my hair with a smooth finish. It is the BEAST of all hair dryers!
For the first week after I started using the Dyson Supersonic™ hair dryer Professional, people kept asking me if I had just gotten a haircut - "your hair looks so smooth and shiny!" Using this tool, I cut not only my drying time in half but also my styling time. Handling this dryer is also much easier than traditional hair dryers, and is much easier to manipulate. My hair looks and feels healthier and I now enjoy drying my hair, which I used to hate. Thank you, Dyson!
I bought this dryer 3 weeks ago, I was hesitant because of the cost but I wanted more define healthier hair. So far the past 3 times I have used it, I am very pleased with the dryer and my hair results.
I’ve had my hair dryer for 3 weeks and love it. I can tell the difference between my old dryer and the Dyson. It has less frizz and it stays looking good days longer.