It die on me after the warranty expired and getting it fix will cost me almost as much as getting a new one there's is no way I will purchase another one mind you I only use it meavy twice a week or less and it was the reset test buttons that are not working so the hair dryer can't work without that honestly I didn't expect to pay this much for something that will be useless in 2 year of light use.
No, I would not recommend this to a friend.
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Response from DysonBy Dyson Customer Support, March 17, 2021
Hello, this is Kelly with Dyson. We are sorry to hear that you're having a frustrating experience with your Dyson Supersonic. While we're not certain from your view the exact issue that's occurring, I'm happy to share that we do have Dyson experts standing by to assist in the event that support is ever needed. We include our contact info directly on our machines, as well as make ourselves available via live chat on the Dyson website as well as through 24-hour email support. Also, as a reminder, Dyson backs all new Supersonic dryers from an authorized retailer with a free 2-year guarantee. That being said, regardless of warranty status, we're always happy to help with any issues that may arise. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
I received my Supersonic Hair dryer about a week ago. Just used it for the first today. I have thick long hair. with my old hair dryers i would have hair breakage (hair on the floor), and hair in the comb. But not with my new dyson hair dryer. It dried my hair quickly, very very little hair breakage, the attachements are easy to take on and off. LOVE IT! Thank you Dyson. Looking forward to purchasing the flat iron.
I bought this hairdryer less than a year ago, took good care of it and cleaned it while cleaning, but today it started to smoke and stopped working. This shocked me, since I did not even imagine that such a hair dryer could fail so quickly. That's just terrible! I do not recommend buying this item! Very disappointed, did not expect that he would last so little and could be so dangerous. I do not recommend it! Think before buying.
[This review was collected as part of a promotion.] This is my second one! Love love it! there is no better dryer! I have recommended you clients with thick long hair!
The Dyson Supersonic hair dryer is lightweight and has all the features one could ask for in a hair dryer! It is quiet too. My hair is very fine so I was interested in something that would be gentle yet effective. The price is exorbitant and I don’t know why it should be. That alone will limit the number of people who will own it. But I got this Dyson Supersonic in spite of that.