Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Beyond my expectations
on April 2, 2021
Posted by: Kaseyporter
Gender:Male
Dyson is known for its world-renowned technology. They've consistently pushed the limits on their innovation and it shows! I was blown away at the premium level of power and durability this REFURBISHED hair dryer has.
HIGHLY RECCOMEND
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Great while it worked
on April 2, 2021
Posted by: KristieontheCoast
I LOVE this hair dryer. I bought it refurbished and sadly it stopped working approx 5 months into using it. I wipe the filter after every use and I absolutely “baby” it. Luckily it has a year warranty, but now I’m concerned it will happen again and possibly after the warranty expires. since buying it, I have spoken with numerous people who have said theirs also stopped working, lucky for them they didn’t buy refurbished. I guess that's where I went wrong. :(
Response from DysonBy Dyson Customer Support, April 6, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're happy to hear you love your Dyson Supersonic machine. The Dyson Supersonic is designed with an intelligent heat control, and with the Dyson air multiplier technology, a quick-and-quiet drying experience with less heat damage than the conventional hair dryer.
Even when the warranty on a machine expires, we offer diagnostic support for the life of the machine. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're happy to hear you love your Dyson Supersonic machine. The Dyson Supersonic is designed with an intelligent heat control, and with the Dyson air multiplier technology, a quick-and-quiet drying experience with less heat damage than the conventional hair dryer.
Even when the warranty on a machine expires, we offer diagnostic support for the life of the machine. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best Hair Care Purchase
on April 2, 2021
Posted by: LDWhite
Gender:Female
I was so excited to learn I could buy a refurbished Dyson Supersonic hair dryer. It has been on my wish list for the past year and so I snapped it up quickly upon receiving my note that it was back in stock. It is a fabulous hair dryer...I was literally "blown away" with its quite, lightweight performance. My hair dried quickly and the texture and feel of it was equal to that achieved by my hair stylist. I am very happy with this dryer and highly recommend it!
Written by a customer while visiting Dyson
Customer Rating
5
Best Hair Dryer EVER
on April 2, 2021
Posted by: mbh6868
Gender:Female
Excellent. Well worth the price. Even my spouse likes it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent product
on April 2, 2021
Posted by: Aggi
Gender:Female
I got this as a gift. Am very pleased with it. Works well and looks great
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Refurbished like new
on April 2, 2021
Posted by: Alena
Gender:Female
The hairdryer came in excellent condition. Not a trace of previous use. Works perfectly well. Have no regrets buying refurbished. Maybe I’m just lucky, because when we got a refurbished vacuum from Dyson it had visible scratches and we had an issue with overheating. So cannot tell if marks are normal thing for refurbished or not. But this very product is fantastic.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The best hair dryer EVER!!!
on April 1, 2021
Posted by: NYC GGURL
Gender:Female
I bought this as an early Mother’s Day gift for my mom. She loved it when I used my Dyson’s on her hair. She said her hair felt so soft and was very shiny. Definitely worth the money! The best investment ever!!!
Written by a customer while visiting Dyson
Customer Rating
2
Just okay
on April 1, 2021
Posted by: Rosa S
Gender:Female
I thought this blow dryer was going to be magic but no it’s just a blow dryer it kind of makes my hair more dry to be honest. Not worth the 400 dollars
Response from DysonBy Dyson Customer Support, April 1, 2021
Hello Rosa, this is Kelly with Dyson. I'm sorry to hear that you've only rated your Dyson Supersonic™ hair dryer two stars. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush.
There are a few different things you can do to change the method in which you dry your hair. To begin with the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
There are a few different things you can do to change the method in which you dry your hair. To begin with the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson