Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
New dryer
on April 3, 2021
Posted by: Barley231
Gender:Female
I really glad I got it. I do need to learn how to use it. It’s different then all others I’ve had. Time will make it perfect.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great for thick hair
on April 3, 2021
Posted by: amplaces
Gender:Female
I have thick hair that usually takes forever to dry. I was curious about the Dyson and impressed by the results when my hairstylist started seeing used one. I decided to purchase one after my last hairdryer died and was happy to discover them less expensive, refurbished option. It was well worth the investment.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great quality
on April 3, 2021
Posted by: CutraraM
Gender:Female
This is some great technology. I love my new blow dryer. It does in fact, dry my hair faster, even on the low setting. I have naturally curly hair and this dryer does an amazing job of blowing out my hair straight. And the attachments work well with my hair type also. The infuser does a good job of drying my curls slowly so that it doesn't frizz out too much when I decide to go naturally curly. Love the extra long cord, and the lint trap cleans out super easily also. I'd buy it again!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Meh...
on April 3, 2021
Posted by: Martina404
Gender:Female
I thought my hair would be shiny and vibrant...it actually makes my hair very thin looking and in no better condition than my other dryers, the cord is thick, heavy, clunky...horrible....knocks everything in its way, down. The air blows everything...even the wall art. I don’t feel in control with this device. For the money, I am dumbfounded, completely. I give the second star because I believe it is better using the diffuser on my daughter’s curly hair. Other than that....it is NOT the gold it is sold to be. The commercials are more dramatic than the performance. I am a big Dyson person, too...so this is HONEST of my experience. Le sigh. I would have kept my money.....
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 7, 2021
Hello Martina, this is Kelly with Dyson. We're sorry to hear that you haven't had a more positive experience thus far with your Dyson Supersonic. There are a few different things you can do to change the method in which you dry your hair. To begin with the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Refurbished=Perfect
on April 3, 2021
Posted by: edyrp
Gender:Female
This was as good as new. I am very happy with it. I've had it for over a year.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great hairdryer!
on April 3, 2021
Posted by: ccook
Gender:Female
My husband gave me a Dyson hairdryer for a gift a couple of years ago. I love the design and placement of the buttons for changing temp and air speed. The air filter is easily slipped down to clean and then just push back up. The engineering design is amazing and love the extra long cord. It dries my hair without making it frizzy and the diffuser tool is also great for natural waves. Love Dyson products, we also have a couple of their vacuums.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Overheats easily
on April 3, 2021
Posted by: DWHTeach
Gender:Female
[This review was collected as part of a promotion.] The dryer overheats on the high setting and shuts off. The filter is cleaned daily. The dryer is just a little over a year old. Began acting this way a month ago. There is no warranty on refurbished products.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 7, 2021
Hi there, this is Kelly with Dyson. We are sorry to hear that you're experiencing issues with your Dyson Supersonic overheating during use. One tip we can recommend would be ensuring the filter inlet area is not covered by your hand while using Dyson Supersonic, as well as that the filter remain clean through regular routine maintenance. Please also note that, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson does back your machine with a free 2-year guarantee. Refurbished dryers will include a 1-year guarantee. We're always keen to assist if needed and would value the opportunity to learn more about your experience. Please consider emailing us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great Investment!
on April 3, 2021
Posted by: D805
Gender:Female
My item looks far from refurbished! I'm a Dyson fanatic and can truly say it's money well spent. My hair dryer is still running like new.
I would recommend this to a friend!
Written by a customer while visiting Dyson