Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Best investment in my hair
on May 8, 2021
Posted by: Jenrod
Gender:Female
Quick drying , does not dry out my hair and the diffuser is awesome
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Efficient
on May 8, 2021
Posted by: Hairsgrammy
Gender:Female
I have only owned this for 2 weeks and I’m so happy with my purchase as it dries fast and no frizz
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
GUICK DRY TIME
on May 8, 2021
Posted by: ladonna6
Gender:Female
LOVE THE DYSON , QUICK DRYING TIME , MAKE HAIR LOOK SMOOTH AND SHINING , ALL THE EXTRA BRUSH AND COMB AND ATTACHMENTS WELL WORTH THE PRICE.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
It’s ok
on May 8, 2021
Posted by: CLL14
Gender:Female
After hearing so much about the Dyson Dryer I decided to invest the money and get one. The pros, it dries really fast...that’s it. That’s all I have for pros and how it’s worked for my hair. The cons, it’s awkward to use, the cord and plug in are HUGE. It’s LOUD!!! Very very loud compared to many other dryers I’ve had over the years. The diffuser does not work well for my curly hair, does not make any soft smooth curls that a much cheaper hair dry does. It’s expensive, very expensive. Maybe my expectations were too much and this works great for others. But for the price and bulky cords...not worth it for me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 10, 2021
Hello,
Thank you for your review. This is Miella from Dyson. While we're happy to hear you've enjoyed the Dyson Supersonic™ hair dryer's drying speed, we're sorry to hear of your less-than-stellar experience.
The Dyson Supersonic is engineered to provide less heat damage with faster drying times, with the intelligent heat control leaving the hair dry and smooth without the need for a lot of product. We designed the cord with a capacitator to ensure that this control is done.
Like all hair dryers, the Supersonic is going to get louder as the air speed goes up, but the Supersonic happens to be quieter than conventional hair dryers on the market; many users report being able to have conversations while using it!
Depending on your styling needs, we have a vast amount of information on our Dyson Hair Support page for many hair types and textures, and we invite you to check out the page and the videos for styling guides for the diffuser.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishess,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. While we're happy to hear you've enjoyed the Dyson Supersonic™ hair dryer's drying speed, we're sorry to hear of your less-than-stellar experience.
The Dyson Supersonic is engineered to provide less heat damage with faster drying times, with the intelligent heat control leaving the hair dry and smooth without the need for a lot of product. We designed the cord with a capacitator to ensure that this control is done.
Like all hair dryers, the Supersonic is going to get louder as the air speed goes up, but the Supersonic happens to be quieter than conventional hair dryers on the market; many users report being able to have conversations while using it!
Depending on your styling needs, we have a vast amount of information on our Dyson Hair Support page for many hair types and textures, and we invite you to check out the page and the videos for styling guides for the diffuser.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishess,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love love this dryer
on May 7, 2021
Posted by: BuckIinFL
Gender:Female
They added a new attachment for thin hair! My new best friend. Gave my old one to my daughter and I have the new one! I am one happy Momma.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Wish they lasted longer then two years.
on May 5, 2021
Posted by: Hairbytiaracargile
Gender:Female
I am on my second dyson and both times it goes out on my just past the 2 year warranty period. It works very good as I am a hairstylist. I honestly don't think it's worth the money because it's just going to go out. I'm so sad about it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 5, 2021
Hi there, this is Kelly with Dyson. I'm sorry to read your review and to see that you're having trouble with your Dyson Supersonic™ hair dryer Professional edition. While I'm not certain of the exact issue you are having, we would be more than happy to go over your machine with you to help make sure that it's performing as intended. We do make ourselves available via live chat and email, should help ever be needed. Regardless of warranty status, we are always on call to provide troubleshooting assistance, and would value the opportunity to ensure that your Dyson is performing as intended. Please feel free to contact us directly at askdysonus@dyson.com. We will look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Why did I wait so long!!
on May 4, 2021
Posted by: Ellen30
Gender:Female
Just purchased after over a year of considering it. Finally took the plunge & wish I had done it sooner. Love, love this hair dryer -- worth the money. Dries my hair quickly, doesn't "fry" it...hair is healthier. The attachments enhance the styling. Can't say enough about it. Very happy & would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!!
on May 4, 2021
Posted by: Kimberly D
Gender:Female
I wanted this hairdryer for a few years before purchasing. After reading many reviews, I decided to give it a try. I could not be happier! This hairdryer is amazing! Powerful & easy to use, it makes drying my longer hair something I don’t dread anymore!
I would recommend this to a friend!
Written by a customer while visiting Dyson