Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
1
Terrible experience
on July 20, 2021
Posted by: Ccfisher
Gender:Female
It’s so expensive and falls apart way to easy. Considering I had the professional version it couldn’t hold up at all. 2 yr warranty by far not long enough for how fragile.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 20, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hairdryer. We put our Supersonic hairdryers through a very rigorous testing period to ensure it can endure more than the average bump and drop.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hairdryer. We put our Supersonic hairdryers through a very rigorous testing period to ensure it can endure more than the average bump and drop.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great and pretty
on July 19, 2021
Posted by: Dd12
Gender:Female
I am loving this hair dryer and it looks great! Was debating due to the price but so glad I did. I have always purchased dryers from large chain discount stores and I can’t believe the difference especially in the heat settings. My old dryer was so hot even on low but the Dyson dryer is not and some how dries faster. Makes my dry hair not look dry and helps control the frizzy fly always. Easy to use and love all the attachment options. One con for me is the cord. It’s to long for my preference. There is this square box on the cord that makes it a little cumbersome and I am unable to have something plugged into the other outlet due to the shape and size of the cords plug in. But still very happy and satisfied with this hair dryer.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Great hair dryer until the warranty expires
on July 19, 2021
Posted by: Disappointed in NC
Gender:Male
My wife just had to buy her 3rd dyson supersonic in less than 5 years. The latest one technically only got used for a year due to COVID. They stop working shortly after the warranty expires and do not offer any discounts on a replacement
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 20, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hairdryer. While our Supersonic hairdryer has a 2-year manufacturers warranty, we offer diagnostic support for as long as you have your machine, and our Dyson experts are keen to assist by phone, live chat and email.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hairdryer. While our Supersonic hairdryer has a 2-year manufacturers warranty, we offer diagnostic support for as long as you have your machine, and our Dyson experts are keen to assist by phone, live chat and email.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Sleek Performer!
on July 19, 2021
Posted by: DarleneK
Gender:Female
Bought my first Dyson hair dryer thrree years ago. I now have a second home and purchased a second one for my other house so I do not have to travel with it as I go back and forth. Love the dryer or I would not have purchased a second! Love the rubber mat so it does not slide off the counter when I put it down, love the magnetic attachment capability so is easy to rotate the attachment as I reposition for different areas I am drying, love that the AC power unit is not integrated into the handheld dryer (making it lighter for less arm fatigue). For the price it should come with a protective storage case - wish it did.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
So Far So Good
on July 18, 2021
Posted by: CrazyHair
Gender:Female
I have wanted this blow dryer since it came out and received it for my birthday and so far enjoy it. For me the blow dryer drys my hair in half the time and is more heat friendly and leaves my hair soft, silky and smooth.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic for Curly hair
on July 17, 2021
Posted by: AERADUNS
Gender:Female
I have wavy/curly hair. I have tried other diffusers but NOTHING beats the Dyson. It dries my hair without drying it out. It adds lots of body and keeps the curl in place. I could not be any happier. It's 100% worth the price
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love this!
on July 13, 2021
Posted by: DoctorD
Gender:Female
Received this quickly from Dyson. Drying my curly hair is now a pleasure instead of a chore.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Light weight
on July 13, 2021
Posted by: Beebee1234
Gender:Female
I've only had my hair dryer for about a week, but its been fantastic so far! I have curly hair and have only used the diffuser, its light weight and easy to hold up while my hair dries. I also love that it doesn't feel like it is blowing very hard, my daughter does not enjoy using a hair dryer and she was surprised by the lack of being blown away. It also seems to dry my hair quicker than my old dryer. Very nice hairdryer!
I would recommend this to a friend!
Written by a customer while visiting Dyson