I've had my hair dryer about 2 weeks and love it! I have the gentle attachment and it works great for my hair. I don't have curly hair but used the diffuser yesterday and it gave my hair a beautiful wave and volume !
Doesn’t get hot. Too loud. I would never recommend to anyone.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 6, 2021
Hello Beth903,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with your Dyson Supersonic™ hair dryer. The Supersonic provides a steady stream of strong air and coupled with the intelligent heat control, less heat damage than the competitors.
The Supersonic's temperatures for each setting are: 82.4 degrees F for cool drying, 140 degrees F for gentle drying, 176 degrees F for regular drying, and 203 degrees F for fast drying. The best setting depends on your hair type and texture, and we test the Supersonic on miles and miles of various textures and types.
Like any hair dryer, the Supersonic gets louder as you go up in air speed. However, the Supersonic is still designed to be quieter than the traditional hair dryer, allowing you to continue conversations, listen to music and more!
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Purchased a little over three years. The product was well maintained as recommended, clean of dust. The product always overheated after only a few minutes of use, and I had to let it cool off and turn back on again. It was not used every day and it no longer works now, which is very disappointing considering the price. I have a hair dryer (as back up) purchased at a pharmacy seventeen years ago for less money and it still works.
No, I would not recommend this to a friend.
Response from DysonBy Dyson, September 5, 2021
Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine for many years and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!