Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Best. EVER!
on January 12, 2022
Posted by: Sommertime2
Gender:Female
I waited to get this bc I didn’t want to pay the price tag- got it for Xmas! Seriously this is the BEST hair dryer ever! My hair dressers salon uses them too- so amazing!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
LOVE IT
on January 12, 2022
Posted by: Ann A
Gender:Female
love this blow dryer! Great for my thick hair. Its amazing
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Hairdryer EVER
on January 12, 2022
Posted by: Amy121122
Gender:Female
I have thick, long hair that has killed multiple hairdryers and used to take me minimum 1 hour to dry after allowing to dry with a drying towel for half a day. The dyson is not only a beautiful color but gets my hair dried (depending on how long I let it “pre-dry) 10-20 minutes! I am actually able to wash my hair before I go an do something and not plan for it in the morning, or the night before. The noise level isn’t too loud, like other dryers. I have no complaints. Also the packaging was so nice, I immediately had no regrets out of the box. Someone had given me (I didn’t know) a fake dyson, which I killed third time using it and got this one which is obviously so much better!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Refurbished?
on January 11, 2022
Posted by: Sdbrits
Gender:Male
I am a very loyal Dyson fan, i have bought all my employees Dyson hairdryers and purchased another one as my spare. I was very shocked when I received my new dryer that it looks like it was reconditioned or used and put back in the box and re shipped. Dyson we’re very good to replace it but now are out of stock.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, February 11, 2022
Hi there, this is Kelly with Dyson. Thank you for sharing your experience with us. We recognize and appreciate your loyalty to our brand, as well as the Dyson Supersonic™ hair dryer. I'm sorry to hear that your new dryer arrived in the condition that it did. This is rather unusual to hear. I can confirm seeing some dust on the product may be normal, due to warehouse conditions or dust that can appear due to the shipping process. We would not expect your machine to arrive looking re-packaged, as it should have arrived in a still-sealed package. While I understand you have taken the time out to reach out for support, we're committed to customer satisfaction and would love to learn more about your experience. Please contact us directly at askdysonUS@dyson.com. We'll be glad to help.
Best Wishes,
Kelly
Dyson Customer Support
Best Wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Game changer!
on January 11, 2022
Posted by: Marty911
Gender:Female
This thing is awesome.... and I was a total skeptic! I have thick wavy hair and for me it was either go with wet hair and let it dry kind of curly (only cute in the summer honestly) OR spend the time to dry and straighten with a straightening iron. 30 minute process. Ugh.
With the Dyson the drying process is much quicker and my hair is less poofy after... and then to finish I use that amazing curved attachment. If you had told me I would not have believed it but it is honestly like using a flat iron. The whole process takes about 15 minutes. It is amazing. AMAZING AMAZING!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
stunning and classy
on January 11, 2022
Posted by: matchacha
Gender:Female
I love this blow dryer it dries my hair half the times like under 5 minutes. I love this color it is very unique I use the hair dryer itself to try and I had only used the fly away attachment to straighten and smooth my hair towards the end. the fly away attachment does make a huge difference my hair was noticeably smoother. I'm so happy that I don't have to use hair straightener anymore. I chose the special edition because they come with the presentation box it makes storage much easier, for a hair dryer it definitely a splurge for me but I love the results. if you're more into styling your hair choose the air wrap otherwise this hair dryer is good for basic styling like straightening.
10/10
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
In love with this blow dryer!!
on January 11, 2022
Posted by: Melany
Gender:Female
I purchased this one as a gift for my daughter and son-in-law because they love to use my Dyson hair dryer when visiting!! They are in love with it too!! My original hair dryer is 5 years old and still going strong!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Not sure yet
on January 11, 2022
Posted by: Linbritti
Gender:Female
This does dry fast when it doesn't cut off. If I start out on high speed, it will cut out twice within minutes and then it will work fine. Just figured out that if I start out on a lower speed for a new minutes then change to high speed, it does NOT cut out. Doesn't make sense to me.
Response from DysonBy Dyson Customer Support, January 17, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic™ hair dryer. The Supersonic is designed with the Dyson Air Multiplier technology and the intelligent heat control, providing a fade-free, steady stream of air with less heat damage than the predecessors.
To keep the Supersonic in optimal condition, routine maintenance is required. However, the maintenance is relatively easy and is outlined in the user manual.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic™ hair dryer. The Supersonic is designed with the Dyson Air Multiplier technology and the intelligent heat control, providing a fade-free, steady stream of air with less heat damage than the predecessors.
To keep the Supersonic in optimal condition, routine maintenance is required. However, the maintenance is relatively easy and is outlined in the user manual.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson