Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Amazing
on January 27, 2022
Posted by: Tammy69
Gender:Female
I will say the $ was a lot but now I know why, I absolutely love my dyson hair dryer, it drys my hair so fast. The power is unreal! I have long hair and was pleasantly surprised when it took only 10 minutes to dry it, when it took 20 minutes with my old hair dryer. The heat is surprisingly minimal, and it is very comfortable to use. It’s well worth the money!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great for Curly Hair
on January 26, 2022
Posted by: Sandie
Gender:Female
It works great for curly hair. The Flyaway attachment will keep the style sleek and smooth.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
All fun and games until it inexplicably dies
on January 26, 2022
Posted by: DisappointedInSF
Gender:Female
Purchased 3 years ago. Despite minimal use (less than 3x a week), consistent filter cleaning and no damage, the dyer died in the middle of a blow dry. Given the price point, this in unacceptable. There is no option to send it in for repair, and I was offered to purchase a new one. So incredibly wasteful. A cheap dryer lasts longer than this and costs a fifth of the price. Do NOT recommend.
Response from DysonBy Dyson Customer Support, January 27, 2022
Hello, this is Kelly with Dyson. We're sorry to read your review and see that you have begun having some issues with your Dyson Supersonic™ hair dryer. The problem you are describing, with the dryer shutting off in the middle of use and without the power button being engaged is unusual. While I understand you've taken the time to reach out to us for service, we'd value the opportunity to learn more about your experience and see what options may be available for you. Feel free to contact us at askdysonUS@dyson.com and we'll be in touch.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Diffuses to perfection
on January 26, 2022
Posted by: MWNYC
Gender:Female
I love how the diffuser dries my curls to perfection and in a shorter period of time than a normal dryer. I also love the comb attachment that lengthens some of the sections that get curlier than others. Love this.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Nothing special
on January 26, 2022
Posted by: Mweststar
Gender:Female
This is much quieter than a regular hairdryer which is nice. I have straight, thick hair and it dries my hair a bit quicker than my old hairdryer but it's not life changing by any means. For the cost, I'm not impressed. Might be better for those with curly hair.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 27, 2022
Hello, this is Kelly with Dyson. I'm happy to hear that thus far, you've found the Dyson Supersonic™ hair dryer to be quieter than other dryers on the market. The Supersonic has been acoustically tuned. The powerful motor is enveloped by a vibration reduction system and tuned to product one inaudible frequency.
I can confirm that it's very common to hear how quickly the Supersonic dries your hair. It can take some time to get used to the different settings, features and attachments Dyson supersonic provides during your drying session, not to mention your normal way or habit of drying your hair with traditional hair dryers. The Supersonic also features intelligent heat control, which means it will monitor and control the temperature at all times. This helps prevent extreme heat damage and protects hair's natural shine. It also will feature negative ions to help prevent hair from becoming frizzy.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
I can confirm that it's very common to hear how quickly the Supersonic dries your hair. It can take some time to get used to the different settings, features and attachments Dyson supersonic provides during your drying session, not to mention your normal way or habit of drying your hair with traditional hair dryers. The Supersonic also features intelligent heat control, which means it will monitor and control the temperature at all times. This helps prevent extreme heat damage and protects hair's natural shine. It also will feature negative ions to help prevent hair from becoming frizzy.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
So in love!
on January 25, 2022
Posted by: Gabby Z
Gender:Female
I am absolutely in love with it. A little pricey but I’m very happy with my purchase.
I’ve always slept with my hair wet cause I would never feel like blow drying it cause it would make my hair dry and take too long. Now I can never wait to do it and have my hair shinny and dry super fast.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great hair dryer
on January 25, 2022
Posted by: BooperNay
Gender:Female
I bought this 3 weeks ago, a little nervous about the price. It is totally worth it. My hair looks and feels amazing! I have really long hair and a lot of it. I can wear it curly or straight
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Powerful and high quality
on January 25, 2022
Posted by: Carlatennis
Gender:Female
It took us a while to decide to purchase this at such a high price. Should have done long ago. Our third Dyson item and we love it! Excellent quality and great engineering. Also, really well thought out attachments and instruction for use.
I would recommend this to a friend!
Written by a customer while visiting Dyson