Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
1
Stopped working after 1 year.
on August 10, 2022
Posted by: LNani
This works great when it worked. After a little more than a year it just stopped. Tried cleaning filter, nothing. As pricey as this is, I’d expect it to have some longevity.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 10, 2022
Hi there, this is Kelly with Dyson. We really appreciate your feedback and I'm sorry to hear that you are not getting the full quality experience of your Dyson Supersonic™ hair dryer. If you feel that your dryer might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Amazing drier
on August 9, 2022
Posted by: Caballero
I love this Blow Dryer it has changed my life as a hairstylist! I now have one at my home and another one at the salon because it dries the hair is so fast and it leaves the hair so shiny and it’s a lot more powerful than your regular Dyson for sure and I love the longer cord.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on August 9, 2022
Posted by: Carman
Gender:Female
Very disappointed after I have had great experiences in the past with this dryer. Received a new one in the mail and I first get it out of the box and the handle looks worn signs of being refurbished. Then try to turn it on runs and the lights start flashing and shuts off. The dryer does not even work and it’s “brand new” even though the handle of does not look it at all!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 10, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share this feedback with us. It's incredibly disheartening to hear of the condition in which your Dyson Supersonic™ hair dryer Professional edition arrived. We'd love to learn more about your issues, and make this right for you. Please contact us at askdysonUS@dyson.com. We will be looking forward to working with you to resolve this.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
WOAH this is incredible!
on August 9, 2022
Posted by: Hihihihihih
What a color, what a product, 10/10 reco!!! (pls delete this is a TEST)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great for Hairstylist
on August 8, 2022
Posted by: As the Chair Turns
Gender:Male
It has exceeded all my expectations! Can’t live without it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Still great
on August 8, 2022
Posted by: Enagera
Gender:Male
I bought one of these 4 years ago for my wife and I just bought this one for my own use. Suffice to say, I love this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Good hairdryer
on August 7, 2022
Posted by: eggsandy
Gender:Male
The hairdryer works great and is quieter than others but the pitch is also higher. I like all of the cool attachments which have great instructional videos online about how to use them. I also like how the (very strong) fan and heat settings are so adjustable - you can even turn the heat all the way off without having to hold the "cool" button. I hope this lasts my home a long time!
Written by a customer while visiting Dyson
Customer Rating
1
Electrical problems
on August 6, 2022
Posted by: Marcia08
Gender:Female
Unfortunately I had trouble with the on switch. It worked fine for about 6 months, then started stopping intermittently. Now it will not power on at all. I tried cleaning the filter multiple times. Nothing worked.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 8, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear you're having trouble with your Dyson Supersonic™ hair dryer. Our Dyson experts are available by phone, live chat and email to assist with any issues that may arise. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear you're having trouble with your Dyson Supersonic™ hair dryer. Our Dyson experts are available by phone, live chat and email to assist with any issues that may arise. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson