Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Amazing
on August 25, 2022
Posted by: Hair stylist
Gender:Female
Best blow dryer I have ever owned very light weight, quiet, and the attachments are unlike any other dryer. You will not regret this purchase!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
My hair looks more damaged
on August 24, 2022
Posted by: Roxyrox
Gender:Female
I just got this and it leaves my hair looking damaged and rough
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 25, 2022
Hi there, this is Kelly with Dyson. We're sorry to learn that in your use, you've found the Dyson Supersonic™ hair dryer difficult to use. Dyson Supersonic hair dryers features 3 different attachments - a smoothing nozzle, styling concentrator, as well as a diffuser for use with achieving varying hair styles. Dyson Supersonic also features 4 precise heat control settings to also aid in drying, styling hair, as well as locking in your hair style. While the smoothing nozzle works well with working sections of your hair with a gentle airflow that can be used with just your hand, styling hair can be done with the styling concentrator as well as a brush. We also have owner support videos with great tips with using Dyson Supersonic to achieve the results you are looking for.
We do offer a 30-day return period on your Dyson, if purchased directly from us. If you're within that time frame, and still unhappy with the purchase, feel free to get in touch with us at askdysonUS@dyson.com for assistance.
Best wishes,
Kelly
Dyson Customer Support
We do offer a 30-day return period on your Dyson, if purchased directly from us. If you're within that time frame, and still unhappy with the purchase, feel free to get in touch with us at askdysonUS@dyson.com for assistance.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Arrived used?
on August 24, 2022
Posted by: JSRN
Gender:Female
I was thrilled to receive my new dryer, but the worn and bent inner packaging that the dryer and tools are wrapped in gave the appearance that the dryer was either used and returned, or taken out of the box and returned. It's disappointing at this price point that I'll have to guess at whether I'm receiving a new product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 27, 2022
Hi there, this is Kelly with Dyson. The issue outlined in your review here sounds rather unusual. Unless the item was purchased from the Dyson Outlet, which would indicate that the product was refurbished, we can confirm your unit would be brand-new, and never used. We'd like to learn more and make sure everything is right with your recent purchase. Please feel free to contact us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Perfection!
on August 24, 2022
Posted by: Toney
Gender:Male
I love it! It's even more than I thought it would be. My dry time has been shredded!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Shorter drying time
on August 23, 2022
Posted by: joshborneo
Gender:Male
I am so happy with the product. It is quieter and dry faster
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Leaves hair so shiny!
on August 23, 2022
Posted by: Dani2000
Gender:Female
I love this hairdryer! Leaves my hair so soft and shiny and is so much faster drying it than my last regular hairdryer
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Christmas gift, warranty already expiring
on August 23, 2022
Posted by: Poor use of warranty
Gender:Male
Poor that my unopened Christmas gift is already using up my warranty. Asked for an option to wait until my wife gets the gift, but no go.
I dont need a hair dryer, should be some options. Should return it!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 25, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear if there was any confusion regarding the warranty that comes included with your Dyson Supersonic™ hair dryer, when purchased new and from us directly. You can find those warranty terms on our website here: https://www.dyson.com/inside-dyson/terms/warranty-terms
Your dryer will include a two-year guarantee that begins on the date your unit is received. If it's a gift and you decide to not give that gift for several months, you're still going to have the exact same warranty coverage - 2 years from the date your order is received, not given to the intended recipient. We cannot defer a warranty to begin at a later date. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Your dryer will include a two-year guarantee that begins on the date your unit is received. If it's a gift and you decide to not give that gift for several months, you're still going to have the exact same warranty coverage - 2 years from the date your order is received, not given to the intended recipient. We cannot defer a warranty to begin at a later date. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great product!
on August 23, 2022
Posted by: KC75
Gender:Female
I love this blowdryer! I use it with the diffuser for curls and it’s outstanding!Once you try it you will never want to use anything else.
I would recommend this to a friend!
Written by a customer while visiting Dyson