After a week of using my Dyson I was telling myself: what took you so long to get one? this is a quiet and fast and smooth experience when drying my hair and such an easy thing to do that I do not dread drying my hair anymore. No more loud noise, no more taking ages to dry and my straight thin hair looks amazingly smooth. To summarize, I am so happy I finally bought it.
I have used this dryer in my salon for a week. I REALLY want to like this dryer. I like everything about it except the location of the cool shot button. I’m very surprised that Dyson wouldn’t know that most every cosmetologist would most likely prefer it be below like a trigger.
So far on nearly every client this week, I begin with the Dyson and end up putting it down and grabbing my existing dryer I’ve always used, because of the cool shot button is too hard to use. I will keep trying to adjust but I sure wish Dyson would listen to the professionals and change this design.
Purchased in January 2022 stopped working September 1, 2022. Same issue others have had with the machine simply stopping and not restarting. Was it used everyday? No. Does it dry hair fast? yes. But even with Dyson offering a replacement this is an expensive item to simply stop working and not worth the money.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 16, 2022
Hello, this is Kelly with Dyson. We're saddened to hear that you've had some trouble with your Dyson Supersonic™ hair dryer. While we never expect any issues to arise, and it's disappointing when they do, we do offer a two-year guarantee on your purchase. Even once your warranty has exhausted, we're always on had to provide diagnostic support. It sounds like you have taken the time to reach out and an exchange has been offered. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
At first I was skeptical, but took the leap and purchased it. I love it for several reasons.
It's light weight, balanced perfectly, has a long electrical cord, magnetic nozzle tips, and is quiet and drys hair fast! All those are very important to me as a hair stylist!
My wonderful husband surprised me with this hairdryer and although I have only used it a couple of times so far I never want to be without it! I have thick curly hair that usually takes me an hour to blow dry straight ,with the dyson I was done in 25 mins ! It’s so powerful and easy to use , highly recommended and definitely worth the hefty price tag .
It’s does cut down on drying time, but Probably at the expense of increased hair damage. I’m not sure it’s any better than some other hair dryers, and it is very expensive for what it is. Regardless, it makes me excited to use it and gives me incentive to do my hair. I love Dyson’s customer service and Warrenty policy, so that makes me happy with it.