This is my second Dyson, same hairdryer but for some reason, I like my old Dyson which broke better than my new one. This one seems to blow my hair all over and it doesn't seem to make my hair as smooth as my old hairdryer.
My search for a hairdryer took me trying 4 different dryers the Dyson being the final choice. I was leary of the Dyson due to my hairdresser feeling the lowest heat was still to hot for dyfuser drying which I didn't find to be an issue. In the end it was between the Dyson and Drybar Buttercup but the Dyson won't based on being lighter and more comfortable to hold.
I bought the supersonic blow dryer for my sisters birthday and it stopped working after only two weeks. Very disappointed, especially for the price. This shouldn’t break after two weeks.
No, I would not recommend this to a friend.
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Plugged in, no lights, tried everything.
Response from DysonBy Jasvir Singh, customer service, March 31, 2025
Hello, thank you for reaching out to us and sharing your experience with the Dyson Supersonic™ hair dryer. We sincerely apologize for the inconvenience you have encountered with your product. We understand how disappointing it can be to face issues with a new purchase, especially one intended as a special gift. At Dyson, we are committed to providing our customers with high-quality products and exceptional service. We regret that your experience has not met these standards. Please be assured that we are here to assist you and resolve this matter as swiftly as possible. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I really love this dryer but find it very difficult to hold, especially while trying to use the cool shot. I think the design is lacking. I almost returned it but am continuing to try to work with it since everything else about it can’t be beat. The temperature settings are perfect. The lack of noise is unbelievable. The output of air will blow across a room. I only use 2 attachments and would rather pay less and only buy the ones you want. I feel like they could fix that. Finally, I am on my first trip since buying it. The box that came with it would take up half of a big suitcase. Dumb. Nobody is carrying that thing around. It’s a waste.
Dyson is well known for its excellent engineering and design. The hair product line continues that long tradition with a sleek design, superior drying technology and fabulous look! This is my third purchase and I highly recommend this hair dryer to anyone.