Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Game changer
on February 6, 2023
Posted by: Peper
Gender:Female
I have baby fine and thinning hair. This cool looking device has made drying fast and more importantly gentle. Took a minute to get used to how best to use it but love the results. The gentle air attachment for upside down and sectioned drying followed by the flyaway attachment gives me more lift and smoothes out the ends. Definitely worth the $$$.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Mrs. L
on February 5, 2023
Posted by: Grandma of 8
Gender:Female
This product did not work at all for me. Much heavier than advertised and not at all that easy to use. I returned after 2 attempts t use it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 8, 2023
Hi there, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark with our Dyson Supersonic™. We appreciate the feedback you have shared with us here. We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best hair dryer I’ve ever used
on February 5, 2023
Posted by: midwestshootingstar
Gender:Female
I have very thick, frizzy wavy-curly hair and it’s always been a struggle to get it dry in a decent amount of time. Not only does the Supersonic dry my hair faster than I thought possible, but it also keeps my frizz to a minimum (very important since I live in South Florida). Other hair dryers always exacerbated the problem, but this one leaves my hair softer and shinier! I’m so happy I finally decided to splurge for this.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent dryer for relaxed hair
on February 5, 2023
Posted by: Shay1002
Gender:Female
I finally purchased the Dyson Supersonic hair dryer. I am so glad I did. The rave reviews were definitely on point. Well worth the investment. I have other Dyson products and they are the best!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The Best
on February 5, 2023
Posted by: PTrani
Gender:Female
Just received and used a few times already and this hair dryer is the absolute best. I have had many top of the line hair dryers which are all good in their own right but there is no comparison with this one. This hair dryer is a standout. Drying time is cut down, my hair is shiny and just feels healthier. The style stays and the shine! Switching out the various accessories is so very easy and the dryer is light weight. It’s also good looking on the stand. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Worked for 1 use
on February 5, 2023
Posted by: disappointed25
Gender:Female
I got to use this once before it stopped working. After 1 use, it would intermittently run for a few minutes with red lights flashing. I've read other reviews and this issue is not uncommon. I shipped the defective hairdryer to Dyson and they are supposed to send me a new one. It's been over a week. I am anxious to receive the new one and hope that it works properly for many years. I waited for years to make the splurge to buy this expensive product and am so disappointed that it did not work. I think the quality should be better for the price paid.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 6, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hair dryer and are happy to hear that you got in touch with us to assist in resolving this for you.
The Supersonic features a 2-year manufacturers warranty. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hair dryer and are happy to hear that you got in touch with us to assist in resolving this for you.
The Supersonic features a 2-year manufacturers warranty. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best hair dryer ever
on February 4, 2023
Posted by: Ellie2827
Gender:Female
I already have 2 hair dryer the first one I bought it in 2017 and now just bought a new one, because I want a new color but so far this is the best hair dryer ever, and I blow-dry my hair almost every day if I can I will give a 100 star to this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
LIVES UP TO THE HYPE!
on February 4, 2023
Posted by: Lilyscott
Gender:Female
I love it. Absolutely love it. I’m 65 with fine blonde hair that is dry, wispy and very straight. The first time I used this my hair felt like it had doubled in volume. I got rid of the wisps with the new attachment and my hair just looks amazing. It doesn’t dry out my scalp, it’s much lighter in weight than my old dryer which makes it much easier to use. My hair feels thicker, with more movement and style. Worth the price!
I would recommend this to a friend!
Written by a customer while visiting Dyson