Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
Best hairdryer on the planet
on February 13, 2023
Posted by: ShabbyB
Gender:Female
I absolutely love this dryer. Its lightweight and easy to hold, the air is direct yet gentle and it gives me the best blow outs I have ever had. Thank you Dyson!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great hairdryer!!
on February 12, 2023
Posted by: Dana B
Gender:Female
I love my new hairdryer. I have fine hair and recently cut my hair to bob style.. Dyson hairdryer makes it soo easy for me to style it! My hair looks great and healthy.. I love the heat options and the magnetic attachments are just amazing!! Such a great idea!! I already recommended it to few of my friends and there are getting one as well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Hair Dryer broke down in less than 2 months
on February 12, 2023
Posted by: Jacky Diamond
Gender:Female
I bought this hair dryer in Dec 2022 and its only been 6 weeks, around 2 months, and the hair dryer has died on me. Tried different plugs, took out and change the plug fuse, just didn't work. Worse than the Philips hairdryer that I have used for years and never once broke down on me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 12, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hairdryer! This is definitely peculiar and not what we expect.
When purchased directly from Dyson or an authorized retailer, the Dyson Supersonic features a 2-year manufacturers warranty. We'd be keen to assist with diagnostics and would value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Supersonic hairdryer! This is definitely peculiar and not what we expect.
When purchased directly from Dyson or an authorized retailer, the Dyson Supersonic features a 2-year manufacturers warranty. We'd be keen to assist with diagnostics and would value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Dyson super sonic
on February 11, 2023
Posted by: Elizabeth W
Gender:Female
I bout this in 2018 and before the warranty expire this blow dryer just stopped working for no reason got replacement and now every time I use it it overheats takes forever to dry my hair getting very annoyed because of the cost probably will have to replace but I will not but another Dyson supersonic
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 11, 2023
Hello Elizabeth, this is Kelly with Dyson. We appreciate you taking the time to share your review here with us. We're sorry to learn that your Supersonic is consistently overheating. It does sound like the filter likely needs to be cleaned well. We'd be glad to go over your machine in depth with you - you can get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Light weight and powerful
on February 11, 2023
Posted by: Carolyn68
Gender:Female
I do love my new blow dryer. But I did expect it to be more powerful than the Lange blow dryer. Fact it it wasn’t. But it is lighter and fancy.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Burnt in 8 seconds !
on February 10, 2023
Posted by: Megovat
Gender:Male
Was expecting much higher quality for the price. Gave the present to my wife, she opened it turned it on it worked for 8 sec then stepped and smoke started to come out. Not the best birthday gift experience. :(
Filed the return, it been like a week and still no response
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 11, 2023
Hi there, this is Kelly with Dyson. We're so disheartened to hear of your experience with the Dyson Supersonic. This is very unusual to hear and not at all the normal performance you can expect from any of our products. It's also disappointing to hear that you're still waiting for a reply on the return request. We'd be happy to make this right for you. Please contact us directly at askdysonUS@dyson.com, and it will be our pleasure to get this resolved.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great dryer
on February 9, 2023
Posted by: Beautyatdawn
Gender:Female
[This review was collected as part of a promotion.] I am very pleased with my Dyson dryer. I love how light it is and how the air flows.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
I love it, works great
on February 9, 2023
Posted by: Toms mom
Gender:Female
Dries my hair in less time, doesnt fry it! Well worth it!
I would recommend this to a friend!
Written by a customer while visiting Dyson