Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Prplmystery
[This review was collected as part of a promotion.] I use my phone for calls, texts, emails, social media, and some games. I have not had any issues. Phone is fast and face recognition is much better than last phone I had. Galaxy AI is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ce produit est un ange
on July 29, 2024
Posted by: Mama21
[This review was collected as part of a promotion.] Mais il est un peu lent il merite un peu amelioration
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Choice
on July 29, 2024
Posted by: herehere2
[This review was collected as part of a promotion.] I really like the Galaxy AI A15 phone and wouldn't have selected another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on July 29, 2024
Posted by: Etherealaquarius15
[This review was collected as part of a promotion.] My galaxy Ai 15 has wonderful features. It has alot of fonts down to themes for you phone very cute. I use it for all use gaming, streaming photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing ..
on July 29, 2024
Posted by: Krista
[This review was collected as part of a promotion.] Ai is awesome and crazy not sure if it's good thing or bad thing....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my A15 5g!
on July 29, 2024
Posted by: kkmimi
[This review was collected as part of a promotion.] I love the speed and feel of my A15 5G! it has everything I was looking for and more!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on July 29, 2024
Posted by: 3044070117gf
[This review was collected as part of a promotion.] I couldn't be more happy with my phone. I only buy Galaxy phones, I'm never unhappy with any of them. I use my phone for everything, and have never had a problem. My A-15 was very affordable, and is Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was great at first
on July 29, 2024
Posted by: Chevy72289
[This review was collected as part of a promotion.] Phone was great a first but after bout 9 months started running really slow and have a hard time getting it to charge
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Howdy Chevy72289,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Take a moment to also review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001573/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Take a moment to also review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001573/
Written by a customer while visiting Samsung US