Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This has been the best phone I've ever owned
on July 25, 2024
Posted by: Go4Fish
[This review was collected as part of a promotion.] I use my A1 for calling, games, directions, messages, messenger, social media...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my favorite galaxy
on July 26, 2024
Posted by: Darlenejr88
[This review was collected as part of a promotion.] I bought this phone thinking I would love it because I've always love every galaxy, but that was not the case. I paid way more than I expected to have to and then was very let down. The storage is great so far, my touch screen has issues, and the finger print scanner doesn't work more than it does. Camera takes great pictures put I've had other galaxys that the camera was allot better. All in all it's okay but I definitely wouldn't purchase this phone again.
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Greetings Darlenejr88,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. Your input is valuable to us as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have some free time available, take a look at "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. If you are having trouble using your fingerprint sensor, there's a resource that you may find helpful titled, "Samsung phone is not recognizing fingerprints." If you have any questions for us after reviewing these resources or if you would like further assistance, let us know by contacting Samsung Support. We'd be happy to help you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. Your input is valuable to us as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have some free time available, take a look at "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. If you are having trouble using your fingerprint sensor, there's a resource that you may find helpful titled, "Samsung phone is not recognizing fingerprints." If you have any questions for us after reviewing these resources or if you would like further assistance, let us know by contacting Samsung Support. We'd be happy to help you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on July 26, 2024
Posted by: Love25Shop
[This review was collected as part of a promotion.] I use my device in every aspect of my life. My galaxy hs easy to use apps and useful features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Useful and Cost-effective
on July 26, 2024
Posted by: Thebestseason
[This review was collected as part of a promotion.] Very useful especially for the price. It has enough space for all the features I need to work three jobs and be a college athlete.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A15 5 G Review
on July 26, 2024
Posted by: AH2718
[This review was collected as part of a promotion.] I like my phone, but camera is not the qualify I expected. It said 48 On back camera and pictures aren't as clear as I thought they'd be. Galaxy AI is pretty cool.
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there AH2718,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at "Galaxy phone or tablet photos and videos are blurry or dark." If your camera doesn't seem to want to focus on a subject, take a look at "Galaxy phone or tablet camera does not focus on the subject" to help resolve what you may be experiencing with your camera functionality. Without having any details available regarding what you may be experiencing with your camera, I've provided a few resources below that may help resolve what you're experiencing. If you have any questions for us after reviewing these resources or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We'd be more than happy to assist you further. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at "Galaxy phone or tablet photos and videos are blurry or dark." If your camera doesn't seem to want to focus on a subject, take a look at "Galaxy phone or tablet camera does not focus on the subject" to help resolve what you may be experiencing with your camera functionality. Without having any details available regarding what you may be experiencing with your camera, I've provided a few resources below that may help resolve what you're experiencing. If you have any questions for us after reviewing these resources or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We'd be more than happy to assist you further. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 26, 2024
Posted by: JAYzab
[This review was collected as part of a promotion.] simple yet elegant design love Galxy AI feature easily operating system an fantastic photo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
blown away by the Samsung Galaxy A15 5G.
on July 26, 2024
Posted by: CFMAGI
[This review was collected as part of a promotion.] When I got my Samsung Galaxy A15 5G I was not expecting such a high end feel. It feels like your using the top of the line smart phone and the speed and visuals are stunning. The camera surprised me too. Such a difference from the phone I had before. The download speed for movies and music is a welcomed surprise and couldn't be happier with it. It truly did blow me away and I recommend it to anyone who is looking for a superb top of the line phone on a budget l.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on July 26, 2024
Posted by: Nicksoup20
[This review was collected as part of a promotion.] I love the apps that are available and downloads are quick and easy. Video and pics are top quality. Charges fast. I definitely recommend it to others.
Value
5
Written by a customer while visiting Samsung US