Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Posted by: Yudhi
from Florida
Expertise:Beginner
Verified Purchase:Yes
Samsung Galaxy A15 is Good, and my freind like it..thank you samsung..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Nice little phone my Daughter love it compared to the one she had before. This is very fast.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Fl
Expertise:Expert
Verified Purchase:Yes
I like it, it's very nice phone special the size is very good. There's a little bit bette thatone i have before
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Vladus
from California
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with Samsung Galaxy A15 5G phone. Its simple in setting and navigation. Has a lot of useful features for everyday use, bright screen and decent battery life. In addition to all that it's really affordable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glitching when hot
on July 2, 2024
Posted by: MjS06
from Ohio
Expertise:Intermediate
I really do love my Galaxy A15 phone! However, when I keep my phone in my pocket and it gets too warm, it begins to glitch. My coworker is also experiencing the same problem. When you open the phone to use it, it spazes out and acts as if you are touching things when you aren't and it won't allow you to access the items you want. Other times, it is like the screen is just flashing. At other times, you touch the screen and nothing happens. We have only experienced this when the phone seems to get hot.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great delivery timing and excellent insurance deal
on July 2, 2024
Posted by: Vann
Verified Purchase:Yes
Delivered on time informing me with daily text messages and being able to track it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
You're better off sticking to your current phone
on July 10, 2024
Posted by: Beefam
I thought this phone would've been a better phone than my a10 e, however I now regret it. This phone is terrible. It overheats like crazy, even when im simply scrolling on a website. It can barely run simple games, and the camera sucks. I thought I was getting a better cooler phone, not one that is hot every single secon, and that is slow.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, July 10, 2024
Howdy Beefam,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its best. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its best. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Posted by: Linda
from Syracuse New York
Expertise:Intermediate
Verified Purchase:Yes
Disappointed that no charger is included. Also, this model doesn't meet specs needed to track my glucose sensor (dexcom g7). Will return phone this week for refund and cancel monthly coverage.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 15, 2024
Good day Linda,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As stated in, "What's In The Box:" your Galaxy A15 includes - 1. Galaxy A15, 2. Data Cable, 3. Ejection Pin. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers and adapters are sold separately. If you would like to provide additional feedback with us regarding your recent purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15/buy/galaxy-a15-5g-128gb-unlocked-sm-a156ulbdxaa/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As stated in, "What's In The Box:" your Galaxy A15 includes - 1. Galaxy A15, 2. Data Cable, 3. Ejection Pin. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers and adapters are sold separately. If you would like to provide additional feedback with us regarding your recent purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15/buy/galaxy-a15-5g-128gb-unlocked-sm-a156ulbdxaa/
Written by a customer while visiting Samsung US