Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Good service & features
on May 13, 2024
Posted by: Eugene
[This review was collected as part of a promotion.] I've been with this device for 3 years now & it's good..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good display but slow
on October 16, 2024
Posted by: Cats4life
[This review was collected as part of a promotion.] This phone is so slow, the only reason I gave it 3 stars is because the display is quiet good. Even Galaxy AI is slow on this phone you have to wait atleast a good 10 to 15 seconds after clicking something for it to load and it's a pain.
Value
3
Response from Samsung USBy Social Commerce, October 17, 2024
Hey there Cats4life,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on February 6, 2024
Posted by: Lindaloves
[This review was collected as part of a promotion.] I use tbis phone all the time and love it. It is a really good phone for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst ever
on January 20, 2024
Posted by: GotoMe
Expertise:Expert
Terrible phone. This is the worst Samsung phone ever. This one doesn't even compare to the A14. Terrible camera. Processor is extremely slow
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, January 22, 2024
Hello GotoMe, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We understand new devices can cause some frustration with features being changed and software updates as well. We have provided a link to the Samsung Support Team to work with you directly on troubleshooting any aspect of your device you believe is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
the camera
on February 1, 2024
Posted by: Riddler
[This review was collected as part of a promotion.] It works great for games but it's not the best but it works
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality
on February 5, 2024
Posted by: Jojostarbuck
[This review was collected as part of a promotion.] I love this phone easy to use I love the camera quality. These are the only phones I have ever owned and will continue to buy that. I really do love the camera quality. I really like setting a delay to take photos and setting voice and hand commands. People always comet how great my pictures are. I love everything about my phone! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Completely happy with my new phone
on February 5, 2024
Posted by: Ledbetter1869
[This review was collected as part of a promotion.] I used my Samsung daily. Phone calls, searching the net, and reading the Bible with Thur the Word App. Samsung has stepped up its game, that's for sure:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A 15
on February 6, 2024
Posted by: Layla72
[This review was collected as part of a promotion.] I watch a lot of videos,.play casino and other games, plus college homework and it stays with me through all of that. THANK YOU
Value
4
Written by a customer while visiting Samsung US