Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This device has great features
on July 16, 2025
Posted by: Crazy4Galaxy
[This review was collected as part of a promotion.] I used this device for everything at first, gaming, social apps, streaming live events and for video chats but after downloading apps and accumulating more data it became sluggish and I was constantly deleting apps and things to make more room for storage but I generally loved this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on July 16, 2025
Posted by: Bigdogwolfmam
[This review was collected as part of a promotion.] Talk to my family and friends do business an games music
Value
5
Response from Samsung USBy R&R, August 14, 2025
Hi there Bigdogwolfmam,
We love hearing about your experience with the Galaxy A15 5G. Its Super AMOLED display really stands out in everyday use. Thanks for sharing your thoughts, your enthusiasm inspires us. Thank you for being a part of the Samsung Community.
-Ty
Samsung Support
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Samsung Community
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We love hearing about your experience with the Galaxy A15 5G. Its Super AMOLED display really stands out in everyday use. Thanks for sharing your thoughts, your enthusiasm inspires us. Thank you for being a part of the Samsung Community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is everything I was looking for!!
on July 16, 2025
Posted by: SouthernGal
[This review was collected as part of a promotion.] So I just purchased a Samsung Galaxy a15 5G and when I tell ya I absolutely love it! I absolutely love it!! I was needing a phone that can "handle" my lifestyle! Cuz I'm not going to lie I keep a lot of pictures and I'm pretty rough on phones, so I needed something that was affordable has a lot of storage and durable. And this phone has it all so far plus I got this new feature of Gemini! Gemini is a galaxy AI feature that is like your own private sidekick or assistant! You can ask Gemini anything and she will answer you like she knows everything and she knows how to break it all down so you understand too!
Value
4
Response from Samsung USBy R&R, July 16, 2025
Howdy SouthernGal,
Thank you so much for sharing your wonderful review of the Galaxy A15 5G! It’s fantastic to hear you’re loving your new device. You’ve chosen a truly durable phone that’s built to last. It’s loaded with all the essentials, enhanced with smart features like Gemini and Google Assistant. These tools are designed to help you with questions and gather information across multiple apps, improving your overall experience. While Google Assistant is a popular voice assistant for everyday tasks, Gemini offers some extra advanced capabilities as an AI model. If you’re passionate about photography and want to keep your memories forever, the Galaxy A15 5G’s expandable storage lets you save up to 1TB on a microSD card. We truly appreciate your affection for your device, and we’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your wonderful review of the Galaxy A15 5G! It’s fantastic to hear you’re loving your new device. You’ve chosen a truly durable phone that’s built to last. It’s loaded with all the essentials, enhanced with smart features like Gemini and Google Assistant. These tools are designed to help you with questions and gather information across multiple apps, improving your overall experience. While Google Assistant is a popular voice assistant for everyday tasks, Gemini offers some extra advanced capabilities as an AI model. If you’re passionate about photography and want to keep your memories forever, the Galaxy A15 5G’s expandable storage lets you save up to 1TB on a microSD card. We truly appreciate your affection for your device, and we’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
It's slow
on July 16, 2025
Posted by: Resqdaddy
[This review was collected as part of a promotion.] My Galaxy AI runs much slower than my previous Samsung device. This Galaxy A15 5G doesn't have enough rom. Other than that, it performs ok.
Value
3
Response from Samsung USBy R&R, July 17, 2025
Greetings Resqdaddy,
Thanks so much for sharing how things are going with your Galaxy A15 5G! Is your device feeling a bit glitchy or sluggish? No worries, here's a simple way to give it a boost. Just go to Settings, swipe over to and tap on Device care. Then, tap Memory and hit Clean now to clear out some space by stopping background apps. If you want certain apps to keep running, you can add them to Excluded apps so they won't close when you use this feature. You can also try RAM Plus, which uses part of your storage to give you an extra boost of virtual memory, up to 4GB. To set it up, go to Device care, tap Memory, then RAM Plus, and switch it on. Pick the amount of GB you'd like to allocate, and then restart your phone when prompted. Inactive apps will be moved to virtual memory, helping your active apps run more smoothly. For more handy tips to keep your device running like new, check out the article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We genuinely appreciate your feedback and are glad you’re part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing how things are going with your Galaxy A15 5G! Is your device feeling a bit glitchy or sluggish? No worries, here's a simple way to give it a boost. Just go to Settings, swipe over to and tap on Device care. Then, tap Memory and hit Clean now to clear out some space by stopping background apps. If you want certain apps to keep running, you can add them to Excluded apps so they won't close when you use this feature. You can also try RAM Plus, which uses part of your storage to give you an extra boost of virtual memory, up to 4GB. To set it up, go to Device care, tap Memory, then RAM Plus, and switch it on. Pick the amount of GB you'd like to allocate, and then restart your phone when prompted. Inactive apps will be moved to virtual memory, helping your active apps run more smoothly. For more handy tips to keep your device running like new, check out the article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We genuinely appreciate your feedback and are glad you’re part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Could use some upgrades
on July 16, 2025
Posted by: SnowQueen
[This review was collected as part of a promotion.] It is overall a high quality phone. Especially with thw galaxy Ai features. But I do think process time could be improved. It lags a bit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These phone has everything I need and want
on July 16, 2025
Posted by: Yvette
[This review was collected as part of a promotion.] This phone is easy to use and is just as technically inclined as the newest model.phones. Love the slick look and feel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding
on July 16, 2025
Posted by: Sixthree4
[This review was collected as part of a promotion.] I like my device. But everything i go over my friends house, I have to be dirty. Because bugs be all over me. Yuck
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on July 16, 2025
Posted by: Randy25hop
[This review was collected as part of a promotion.] The Galaxy AI is awesome! I love editing pictures with it.
Value
5
Written by a customer while visiting Samsung US