Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Easy-to-use and battery long safe 🙏 👌 👍
on July 11, 2025
Posted by: Mashamam
[This review was collected as part of a promotion.] I love my phone so far . I have a all device Samsung Galaxy Watch and Bluetooth phones tablet all is excellent work.
Value
5
Response from Samsung USBy R&R, July 11, 2025
Hello Mashamam,
Thanks for taking the time to share your Samsung experience! We are thrilled to hear that the Galaxy A15 5G has become a standout addition to your collection of Samsung devices. From your Galaxy Watch to your tablet and Bluetooth gear, you have curated a powerful lineup built for everyday ease and connectivity. Your loyalty to the Galaxy ecosystem means a lot, and we are excited to continue bringing you innovative features, reliable performance, and that signature Samsung innovation.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for taking the time to share your Samsung experience! We are thrilled to hear that the Galaxy A15 5G has become a standout addition to your collection of Samsung devices. From your Galaxy Watch to your tablet and Bluetooth gear, you have curated a powerful lineup built for everyday ease and connectivity. Your loyalty to the Galaxy ecosystem means a lot, and we are excited to continue bringing you innovative features, reliable performance, and that signature Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on July 11, 2025
Posted by: JohnnyB
[This review was collected as part of a promotion.] Galaxy AI i know very little about it but I do like how it searches for things for me.
My Galaxy A15 5G phone has worked well since I bought it a couple months ago. Only issue iv had id have with any inexpensive phone without a case. Cracked screen from welding too close to it.
All the features have worked flawlessly.. it has been a very good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful, has great features .
on July 11, 2025
Posted by: WhittReviews97
[This review was collected as part of a promotion.] Daily use of this phone made easier because the product delivers great things!
Value
5
Response from Samsung USBy R&R, July 11, 2025
Hello WhittReview97,
Thank you for sharing your experience with the Galaxy A15 5G. We are thrilled to hear how it’s made your daily routine smoother and more enjoyable. The A15 5G is crafted with simplicity and efficiency in mind, offering seamless performance and thoughtful features that enhance everyday life. It’s always great to know when our devices are helping customers stay connected, productive, and confident in their tech. Thanks for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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Thank you for sharing your experience with the Galaxy A15 5G. We are thrilled to hear how it’s made your daily routine smoother and more enjoyable. The A15 5G is crafted with simplicity and efficiency in mind, offering seamless performance and thoughtful features that enhance everyday life. It’s always great to know when our devices are helping customers stay connected, productive, and confident in their tech. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is convenient & affordable
on July 11, 2025
Posted by: Phonejunkie
[This review was collected as part of a promotion.] I love Gemini AI assistant, I love it's photo and recording features, great for games, social media, calls, text, and internet, very easy to set up, and software updates are the latest!
Value
5
Response from Samsung USBy R&R, July 15, 2025
Hey there Phonejunkie,
We’re delighted to hear that your A15 5G is hitting all the right notes, whether you’re capturing moments, staying on top of messages, or simply enjoying social media. The ease of setup and consistent software updates are just part of the smooth experience. You are absolutely right about Gemini; it brings smart, helpful features to your fingertips in ways that feel effortless and intuitive. Thanks for sharing your Galaxy joy; we are thrilled to be part of your everyday life.
--Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re delighted to hear that your A15 5G is hitting all the right notes, whether you’re capturing moments, staying on top of messages, or simply enjoying social media. The ease of setup and consistent software updates are just part of the smooth experience. You are absolutely right about Gemini; it brings smart, helpful features to your fingertips in ways that feel effortless and intuitive. Thanks for sharing your Galaxy joy; we are thrilled to be part of your everyday life.
--Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is pretty slow but it makes phone cal
on July 11, 2025
Posted by: HILLBILLY
[This review was collected as part of a promotion.] I use my galaxy for personal use like phone calls and text messages.
Value
3
Response from Samsung USBy R&R, July 14, 2025
Howdy HillBilly,
It’s fantastic to hear that the Galaxy A15 5G has become your trusted companion throughout the day! This device is designed for convenience and ensures you stay connected, all while enjoying the incredible speed of 5G. If you ever find your device lagging a bit, a simple optimization process can work wonders. Just a quick tap can refresh your phone’s performance; it's as easy as one click! To optimize, navigate to Settings, swipe to Device Care, hit Optimize Now, and you’re all set. For more tips on maintaining your device’s smooth performance, check out the information linked below. We truly appreciate your feedback and value you as part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s fantastic to hear that the Galaxy A15 5G has become your trusted companion throughout the day! This device is designed for convenience and ensures you stay connected, all while enjoying the incredible speed of 5G. If you ever find your device lagging a bit, a simple optimization process can work wonders. Just a quick tap can refresh your phone’s performance; it's as easy as one click! To optimize, navigate to Settings, swipe to Device Care, hit Optimize Now, and you’re all set. For more tips on maintaining your device’s smooth performance, check out the information linked below. We truly appreciate your feedback and value you as part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone but I wish I could get a upgrade
on July 11, 2025
Posted by: Birdwalk
[This review was collected as part of a promotion.] I love my phone but I wish I could go for an upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There isn't a bad quality I find with this product
on July 12, 2025
Posted by: ProudUserAtHome
[This review was collected as part of a promotion.] This device has been nothing but a blessing in my life. It helps me complete assignments, communicate easily with friends and family, makes payments as simple as one plus one, takes the clearest pictures of whatever I can dream of, and so much more. I don't know what I would do without it in life, and I am ever grateful for it's assistance to me with everything that needed the help. To those who read this review, I ask that you try it out yourself or at least recommend it to those who seem unsatisfied with the device they currently use. This has truly made my life so much easier and enjoyable, and I pray that others will be able to receive the same experience I did from this. I truly see this as a five star product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features on this phone go beyond expectations
on July 12, 2025
Posted by: Nayterbug
[This review was collected as part of a promotion.] I absolutely did not realize how much something like a Samsung Galaxy phone could make my everyday life so much easier and smoother. Between keeping my finances organized, my documents filed accordingly and let's not forget how Galaxy AI answers all of my questions.. it even keeps me company when I get bored.. the phone and it's features are user friendly.. super easy to use yet Super useful
Value
5
Response from Samsung USBy R&R, July 16, 2025
Hey Nayterbug,
Thank you so much for such a thoughtful and enthusiastic review. We love hearing how the Galaxy A15 5G is making daily life smoother, from keeping finances in check to staying entertained during downtime. It’s always a win when technology feels effortless and works for you. While the Galaxy AI isn’t part of this model’s features, we are thrilled that you are enjoying an intelligent experience powered by tools like Google Assistant. With One UI 7.0, Gemini brings even more smart capabilities to your fingertips. It’s amazing what this device can do, all while keeping things simple, sleek, and seriously helpful. Thanks again for sharing your Samsung story.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you so much for such a thoughtful and enthusiastic review. We love hearing how the Galaxy A15 5G is making daily life smoother, from keeping finances in check to staying entertained during downtime. It’s always a win when technology feels effortless and works for you. While the Galaxy AI isn’t part of this model’s features, we are thrilled that you are enjoying an intelligent experience powered by tools like Google Assistant. With One UI 7.0, Gemini brings even more smart capabilities to your fingertips. It’s amazing what this device can do, all while keeping things simple, sleek, and seriously helpful. Thanks again for sharing your Samsung story.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US