Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Ease of use
on July 8, 2025
Posted by: Kookie222
[This review was collected as part of a promotion.] The galaxy A15 5g has exceptional hepatic touch feedback. It seemlessly scrolls and is lightning fast. Simple but cutting edge. Emersive and clarity is outstanding. The settings are easy to migate. I recommend this to anyone. The new Galaxy Gemini A.I assistant is very cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ugh life's a mean word
on July 8, 2025
Posted by: Sin4ly
[This review was collected as part of a promotion.] It's slow and lags alot I like my s24+ better wish I didn't water lig and fry it ugh hate downgrading
Value
3
Response from Samsung USBy R&R, July 9, 2025
Hey there Sin4ly,
Thank you for updating us on your Galaxy A15 5G. We are pleased to hear that it is serving as a suitable replacement for your Galaxy S24+. If you experience any lag or your device slows down, you can perform a quick optimization to improve its performance. To do this, go to Settings, swipe to the Device Care section, and then tap Optimize Now. Finally, tap Done. This Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary files, scanning for malware, and closing apps running in the background. Optimizing your phone is a fast and easy process. We appreciate your feedback and are here when you’re ready for your next upgrade. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for updating us on your Galaxy A15 5G. We are pleased to hear that it is serving as a suitable replacement for your Galaxy S24+. If you experience any lag or your device slows down, you can perform a quick optimization to improve its performance. To do this, go to Settings, swipe to the Device Care section, and then tap Optimize Now. Finally, tap Done. This Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary files, scanning for malware, and closing apps running in the background. Optimizing your phone is a fast and easy process. We appreciate your feedback and are here when you’re ready for your next upgrade. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on July 8, 2025
Posted by: Amreylovesherphone
[This review was collected as part of a promotion.] I use my phone for everything. I love my phone. It is my security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Easy set up. Great camera.
on July 8, 2025
Posted by: Red96086
[This review was collected as part of a promotion.] I use my a15 everyday. It's my lifeline. Great phone and super easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great b-day gift
on July 8, 2025
Posted by: Luckyman
[This review was collected as part of a promotion.] Having received the A 15 5g as a birthday gift last year from my beautiful loving wife was truly a blessing. The experience of using the phone has been a source of joy and satisfaction. It has become an essential tool for daily communication and entertainment. The sleek design and user-friendly interface have made it a pleasure to operate. The camera has allowed me to capture precious memories with ease. The vibrant display brings photos and videos to life. The addition of Galaxy AI features has enhanced its capabilities further. The phone has proven to be a thoughtful and valuable gift.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on July 8, 2025
Posted by: New420phone
[This review was collected as part of a promotion.] Sweet phone works perfect charges quick...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good screen hasn't cracked when dropped
on July 8, 2025
Posted by: Phone2go
[This review was collected as part of a promotion.] I have dropped my phone a few times and it hasn't shattered or cracked. It is a bit slow but I do have a lot of saved info but for the most part it's been a great phone in 3 years
Value
4
Response from Samsung USBy R&R, July 16, 2025
Ahoy Phone2go,
Thanks so much for sharing how things are going with your Galaxy A15 5G! The new frame is designed to be really sturdy, and using a phone case can give it even more protection. It's wonderful to hear your device has been able to serve you well for so many years. We hope you keep enjoying every step of your journey with your Galaxy A15 5G. We're grateful for your review and are excited to have you as part of the Samsung family!
-Ty
Samsung Support
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Thanks so much for sharing how things are going with your Galaxy A15 5G! The new frame is designed to be really sturdy, and using a phone case can give it even more protection. It's wonderful to hear your device has been able to serve you well for so many years. We hope you keep enjoying every step of your journey with your Galaxy A15 5G. We're grateful for your review and are excited to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Texting is terrible
on July 8, 2025
Posted by: Loomis1
[This review was collected as part of a promotion.] Horrible speech to text.. I'm very frustrated. I had a twelve year old samsung before this and it worked much better.
Value
2
Response from Samsung USBy R&R, July 9, 2025
Hola Loomis1,
Thank you for sharing your experience with the Galaxy A15 5G! The speech-to-text feature truly transforms how you communicate, especially when your hands are busy. The effectiveness of this feature can vary depending on the application you use. Some apps offer the option to read text aloud, in addition to displaying it visibly, which can be particularly useful for in-game chats or navigation tools.
To ensure the best performance, consider adjusting the settings of your text-to-speech feature. Speaking clearly into the microphone can enhance accuracy. Additionally, you have the option to change the voice speed to suit your personal preference. For more insights on using text-to-speech, check out the guide “Use text-to-speech on your Samsung Galaxy phone or tablet.”
If you require any additional assistance, please don’t hesitate to contact our Samsung Support Team. We’re always here to assist you! Thank you for choosing Samsung.
Use text-to-speech on your Samsung Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003701/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! The speech-to-text feature truly transforms how you communicate, especially when your hands are busy. The effectiveness of this feature can vary depending on the application you use. Some apps offer the option to read text aloud, in addition to displaying it visibly, which can be particularly useful for in-game chats or navigation tools.
To ensure the best performance, consider adjusting the settings of your text-to-speech feature. Speaking clearly into the microphone can enhance accuracy. Additionally, you have the option to change the voice speed to suit your personal preference. For more insights on using text-to-speech, check out the guide “Use text-to-speech on your Samsung Galaxy phone or tablet.”
If you require any additional assistance, please don’t hesitate to contact our Samsung Support Team. We’re always here to assist you! Thank you for choosing Samsung.
Use text-to-speech on your Samsung Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003701/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US