Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
A15 Slowest Phone Ever
on July 7, 2025
Posted by: Mayco76
[This review was collected as part of a promotion.] I got the A15 cell phone as an emergency phone to replace my S21 galaxy about a year ago.
However this A15 phone is by far the slowest phone I have ever had. It takes about 3 to 5 seconds after I make a phone call to actually start the call. The same thing after I end a call. Other than that its an ok phone I wont reccomend it though.
However this A15 phone is by far the slowest phone I have ever had. It takes about 3 to 5 seconds after I make a phone call to actually start the call. The same thing after I end a call. Other than that its an ok phone I wont reccomend it though.
Value
2
Response from Samsung USBy R&R, July 9, 2025
Howdy Mayco76,
Thank you for sharing your experience with us regarding your Galaxy A15 5G. We are thrilled to hear that you are overall enjoying your device, and it is acting as an excellent replacement for your Galaxy S21. If your Galaxy phone is experiencing a weak or no signal, its ability to make or receive phone calls may be limited. You can start by checking your coverage in your area. Some features of the nearby landscape, such as trees and buildings, can interfere with your phone’s reception, and this can vary by carrier. If you are indoors, try stepping outside to see if your signal improves. You may also be outside your carrier’s coverage area, or they may be experiencing an outage. Also, you may experience this if you are using Wi-Fi calling. Check common settings. Swipe down from the top of the screen to open the Quick Settings panel and ensure the following settings are properly configured: Airplane mode should be disabled, Mobile Data should be enabled, and Wi-Fi Calling should be turned off. Then, open Settings, and then tap Connections. Tap Mobile networks, then tap Network operators, and select either “Select automatically” or toggle the switch next to it. This option may not be available on all carriers. When it takes a moment for the call to go out, it is trying to find a signal to establish a good, steady connection. Find out more about phone signals and other related topics by checking out the article linked below, titled “Samsung phone has poor signal and cannot use data or make calls.” Thank you for your feedback. We appreciate you for being a loyal Samsung user.
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us regarding your Galaxy A15 5G. We are thrilled to hear that you are overall enjoying your device, and it is acting as an excellent replacement for your Galaxy S21. If your Galaxy phone is experiencing a weak or no signal, its ability to make or receive phone calls may be limited. You can start by checking your coverage in your area. Some features of the nearby landscape, such as trees and buildings, can interfere with your phone’s reception, and this can vary by carrier. If you are indoors, try stepping outside to see if your signal improves. You may also be outside your carrier’s coverage area, or they may be experiencing an outage. Also, you may experience this if you are using Wi-Fi calling. Check common settings. Swipe down from the top of the screen to open the Quick Settings panel and ensure the following settings are properly configured: Airplane mode should be disabled, Mobile Data should be enabled, and Wi-Fi Calling should be turned off. Then, open Settings, and then tap Connections. Tap Mobile networks, then tap Network operators, and select either “Select automatically” or toggle the switch next to it. This option may not be available on all carriers. When it takes a moment for the call to go out, it is trying to find a signal to establish a good, steady connection. Find out more about phone signals and other related topics by checking out the article linked below, titled “Samsung phone has poor signal and cannot use data or make calls.” Thank you for your feedback. We appreciate you for being a loyal Samsung user.
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
⭐️⭐️⭐️⭐️⭐️ 5/5
on July 7, 2025
Posted by: Imhisboo
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A15 5G and I’m really impressed! The screen is super clear and bright, the phone is fast, and the battery lasts me all day. I love the sleek design and how smooth everything runs. For the price, this phone is a great deal — it does everything I need without breaking the bank. Highly recommend for anyone wanting a reliable phone without the flagship price!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect budget phone for everyone who look for one
on July 7, 2025
Posted by: Omarrr
[This review was collected as part of a promotion.] Good phone, good camera, good features, nothing bad, even the design, the colours, it makes you feel you're carrying a masterpiece, just PERFECTION.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have awesome function and access
on July 7, 2025
Posted by: GodandJesusawesome
[This review was collected as part of a promotion.] Use phone for social media, games , contact family and friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works good
on July 7, 2025
Posted by: Christina
[This review was collected as part of a promotion.] Has a lot of storage for you to have a lot of apps and pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product great AI capabilities
on July 7, 2025
Posted by: Meg7777
[This review was collected as part of a promotion.] Galaxy a I is a great upgrade and I use my galaxy for everything from calls texting to research
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an awesome product to use
on July 7, 2025
Posted by: BigCountry
[This review was collected as part of a promotion.] What a great all-around product so simple to use. battery is great . Use this product everyday all day just about I hardly has to get charged and watching movies playing games and some work stuff. Not to mention Galaxy AI is a lifesaver
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality,pictures, and sound and very durable
on July 7, 2025
Posted by: Karamel1989
[This review was collected as part of a promotion.] I like this product because it does everything i need and more and it is very durable
Value
5
Written by a customer while visiting Samsung US