Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone
on July 6, 2025
Posted by: Boobutt137
[This review was collected as part of a promotion.] Galaxy is an outstanding phone!! I've been using galaxy 15A for over a year now and the service is good, but could use and upgrade 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It sucks doesn't have enough storage and it freeze
on July 6, 2025
Posted by: Balckbird
[This review was collected as part of a promotion.] I am not happy with it at all wish I had gotten a different decice
Value
1
Response from Samsung USBy R&R, July 9, 2025
Hello There Balckbird,
Thank you for sharing your experience with us on your Galaxy A15 5G. We understand how important that feature is to your experience. If you’re noticing some hiccups, there may be a simple solution to address many of the issues you’re experiencing. To keep up with the nuts and bolts of your device’s performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. The Quick optimization feature improves your device’s performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For more information on maintaining smooth device performance, please refer to the link below. If you require further assistance or additional troubleshooting steps, please get in touch with our Samsung Support Team. We appreciate your detailed insight. Thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us on your Galaxy A15 5G. We understand how important that feature is to your experience. If you’re noticing some hiccups, there may be a simple solution to address many of the issues you’re experiencing. To keep up with the nuts and bolts of your device’s performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. The Quick optimization feature improves your device’s performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For more information on maintaining smooth device performance, please refer to the link below. If you require further assistance or additional troubleshooting steps, please get in touch with our Samsung Support Team. We appreciate your detailed insight. Thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product's good enough to start with
on July 6, 2025
Posted by: Tarajl
[This review was collected as part of a promotion.] Just Galaxy A15 is a little slow.It is good enough to use for internet streaming and other things
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good inexpensive phone
on July 6, 2025
Posted by: ChiefHatchet
[This review was collected as part of a promotion.] Good connection with no lagging or no service. I'm going to make a recommendation for this one to be a good one for your children or as a company phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great A15 5H
on July 7, 2025
Posted by: AKBUS3
[This review was collected as part of a promotion.] Great price for a great device . Very impressed with the countless features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No bumps or cracks anywhere on it.
on July 7, 2025
Posted by: Bebee83
[This review was collected as part of a promotion.] It's in very much good condition for its been in a case since the day that I bought it. Has been very well took care of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G is Simple and efficient for Samsung
on July 7, 2025
Posted by: BlueBabyy
[This review was collected as part of a promotion.] I have been using Samsung products for more more than 13 years to date.. I have had flat screen HD TVs, digital cameras, laptops, tablets, and different types of smartphones from the Samsung Galaxy S+ series, J-series, and A-series. My favorite is the Galaxy A-Series I've had the A13 4G LTE, A20 4G LTE, A51 5G, A16 5G, and A15 5G. My boyfriend is currently using the A16 5G and I'm using the A15 5G. We both just had a system software update that made changes to certain settings for viewing the notification screen along with the pull-down quick panel that allows you to turn on Wi-Fi, Bluetooth, Flashlight, etc.. The software updated different sections of our devices. The only confusion has only been those I just mentioned.. I love that the Side Button is also the scanner for the "fingerprint security option". It is super easy to set up device to use Samsung built-in software. The Apps I use on a regular day-to-day basis from Samsung will be in a list below:
•Wallet
•Checkout
•Pass
•Members
•Galaxy Themes
•Samsung Email
•Samsung Keyboard with extra keyboard add-ons: emojis, AR, GIFs, Stickers, etc
•Wallet
•Checkout
•Pass
•Members
•Galaxy Themes
•Samsung Email
•Samsung Keyboard with extra keyboard add-ons: emojis, AR, GIFs, Stickers, etc
I haven't tried using the Galaxy Artificial Intelligence and/or Samasung Galaxy AI software. But I am going to test it out and see how it compares to other AI software I've tried out. I'm anxious to see if Samsung Galaxy AI is going to kick butt like other products and software made by Samsung.
I love everything about my A15 5G Samung Galaxy Phone, Ill always Ride or Die for Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the product.And I love the bells and whistl
on July 7, 2025
Posted by: Shannanoah9
[This review was collected as part of a promotion.] I really am enjoying using my Galaxy Samsung, a 15 device a lot of things that I use it for are watching movies listening to podcasts, emailing my friends texting, I'm talking. It is a very good phone for the price that I paid. It's performance as well as its battery life. Also I really enjoyed the artificial intelligence.I use Gemini and AI it is really the future.! I have been dragging kicking and screaming against it. But now I am starting to really enjoy using it. I even find myself having conversations with this artificial intelligence new technology
Value
5
Written by a customer while visiting Samsung US