Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
A1 Galaxy samsung
on July 1, 2025
Posted by: Cherise4
[This review was collected as part of a promotion.] Galaxy A1 is great especially photos I just need to upgrade lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I think it's fine. The model is a little bulky.
on July 1, 2025
Posted by: Love2ShopSamsung87
[This review was collected as part of a promotion.] I have this phone and it's great for an older model. The size is a little bulky due to being a little smaller, but it works fine.
I have not had or experienced any problems with it and have had it for almost 2 years now.
If anything, I don't like the camera with the 3 lined up together. It should be like other phones where it's in a block format. That's just a minor nitpick.
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hola Love2ShopSamsung87,
Thank you for sharing your thoughts on the Galaxy A15 5G. We are pleased to hear that its performance has continued to meet your expectations even after nearly two years of use and that it remains a reliable companion. Your feedback about the camera design and the overall feel of the phone is extremely valuable. Insights like yours help us understand what matters most to Galaxy users as we consider future innovations.
We appreciate your loyalty and the thoughtful details you’ve provided. Our mission is to continually enhance the Galaxy experience, ensuring it fits seamlessly into everyday life. Thank you once again for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A15 5G. We are pleased to hear that its performance has continued to meet your expectations even after nearly two years of use and that it remains a reliable companion. Your feedback about the camera design and the overall feel of the phone is extremely valuable. Insights like yours help us understand what matters most to Galaxy users as we consider future innovations.
We appreciate your loyalty and the thoughtful details you’ve provided. Our mission is to continually enhance the Galaxy experience, ensuring it fits seamlessly into everyday life. Thank you once again for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for the price
on July 1, 2025
Posted by: Cjdesigns
[This review was collected as part of a promotion.] Love my galaxy a15. Just for the latest update and it is working very smooth. Love the amount of storage it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for parents
on July 1, 2025
Posted by: Rajendra
[This review was collected as part of a promotion.] It’s good for parents can enjoy. I bought it for parents and it’s good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone for a great price!
on July 1, 2025
Posted by: Lilukalani
[This review was collected as part of a promotion.] I got this phone as a gift from my Dad, not expecting too much since this isn't the "main line" of Samsung phones. But I was pleasantly surprised when I got my hands on it.
It's sleek and is the perfect screen size for me. The screen and colors are vibrant and beautiful, the touch screen is responsive and the audio quality is pretty great! The Galaxy AI is pretty intuitive and fun to use, as well. I find myself using the AI more than I thought I would.
The most important feature for a phone, in my opinion, is the ability to play games on it. This phone is surprisingly REALLY good at running games! I use a Backbone controller and can play emulated games pretty easily. It has a hard time with certain emulators, but thats to be expected. I haven't had any issues playing higher end games from the play store, though, which is great! There's barely any lag and I rarely have to deal with games crashing or phone lagging.
It's a great phone and has made me a Samsung customer for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A seamless ride into the future.
on July 1, 2025
Posted by: Longislandjim
[This review was collected as part of a promotion.] AI IS BOLDLY LEADING THE WAY IN THESE GALAXY PHONES. With their ease of use - Galaxy sharp looking phones lead the industry and the future of personal commincation with style and dependability. The latest in cameras make them a photographers dream capturing life's unpredictable moments. You don't need the same old phone with a different number... you need the future. Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy a15 5G
on July 1, 2025
Posted by: LeslieS
[This review was collected as part of a promotion.] This is the first Samsung Galaxy A1 phone I've ever tried and I find it quite easy to use and figure out how to solve my problems of using it and I most definitely would be open to any other Samsung phones after using this one I'm sure his naked body is not protected I'm frozen
Value
3
Response from Samsung USBy R&R, July 2, 2025
Thank you, LeslieS, for sharing your initial thoughts on the Galaxy A15 5G! We’re thrilled to hear that you’re enjoying its user-friendly design and discovering its features. While this model doesn’t come equipped with Galaxy AI, it pairs wonderfully with Gemini on the latest One UI 7.0, alongside Google Assistant, offering you innovative tools to enhance your daily tasks.
If you’re experiencing a frozen touchscreen or unresponsiveness, it doesn’t necessarily indicate a malfunction with your device. It might simply relate to a particular app or even some external factors like a cracked screen. We value your insights on device performance and protection — Galaxy devices are engineered with security as a priority. You might want to check out protective accessories for added reassurance.
It’s fantastic to know you’re open to exploring more Samsung phones in the future. We’re excited to continue delivering cutting-edge innovations for you to experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
If you’re experiencing a frozen touchscreen or unresponsiveness, it doesn’t necessarily indicate a malfunction with your device. It might simply relate to a particular app or even some external factors like a cracked screen. We value your insights on device performance and protection — Galaxy devices are engineered with security as a priority. You might want to check out protective accessories for added reassurance.
It’s fantastic to know you’re open to exploring more Samsung phones in the future. We’re excited to continue delivering cutting-edge innovations for you to experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 1, 2025
Posted by: Bunman1953
[This review was collected as part of a promotion.] This product is easy to use and feels great in your hand. Takes great pictures. I use it for the internet, gaming , emails and messaging. Galaxy AI
Value
5
Written by a customer while visiting Samsung US