Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Work great and is affordable from month to month
on June 30, 2025
Posted by: Adamsfam
[This review was collected as part of a promotion.] My brand new Samsung Galaxy A-15 had been working great it has great features very easy to set up and use very affordable prices from phone prices to phone bill I highly recommend Samsung for anyone who's looking for a great affordable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a Bad Phone
on June 30, 2025
Posted by: ReneeY
[This review was collected as part of a promotion.] The A15 is an okay phone. It can't handle doing a lot at one time. I had both Uber and Lyft driver apps open, and once I had Waze on to direct me somewhere, it would close one of the other apps.
It's OK for someone who is not doing a lot on it. Watching YouTube is okay. Galaxy AI is decent.
It's OK for someone who is not doing a lot on it. Watching YouTube is okay. Galaxy AI is decent.
Value
3
Response from Samsung USBy R&R, July 3, 2025
Hello ReneeY,
Thank you for taking the time to share your insightful review and photo! It’s impressive to see how you’re maximizing the capabilities of the Galaxy A15 5G, effortlessly managing multiple navigation and rideshare apps like a pro. We understand how demanding this multitasking can be on any device, and we genuinely appreciate your thoughts on its performance. If you’re experiencing app crashes, ensure that your device’s software and apps are up to date with the latest versions.
To refresh your software:
Step 1. Open Settings.
Step 2. Select Software update.
Step 3. Tap on Download and install.
Step 4. Follow the prompts on your screen.
For tips on optimizing your phone and ensuring apps run smoothly, check out the guide on “App is crashing or not working on Samsung phone or tablet” linked below.
Although the Galaxy A15 doesn’t come with Galaxy AI, it’s equipped with Gemini alongside the latest One UI 7.0 update and Google Assistant. This combination can streamline your everyday interactions and enhance responsiveness. Whether you’re enjoying lighter streaming or managing daily tasks, your A15 5G is built to remain dependable and ready for action. Who doesn’t enjoy a quick YouTube break?
Thank you once again for being part of the Galaxy community. Here’s to keeping your journey moving forward in style. We appreciate your choice of Samsung!
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for taking the time to share your insightful review and photo! It’s impressive to see how you’re maximizing the capabilities of the Galaxy A15 5G, effortlessly managing multiple navigation and rideshare apps like a pro. We understand how demanding this multitasking can be on any device, and we genuinely appreciate your thoughts on its performance. If you’re experiencing app crashes, ensure that your device’s software and apps are up to date with the latest versions.
To refresh your software:
Step 1. Open Settings.
Step 2. Select Software update.
Step 3. Tap on Download and install.
Step 4. Follow the prompts on your screen.
For tips on optimizing your phone and ensuring apps run smoothly, check out the guide on “App is crashing or not working on Samsung phone or tablet” linked below.
Although the Galaxy A15 doesn’t come with Galaxy AI, it’s equipped with Gemini alongside the latest One UI 7.0 update and Google Assistant. This combination can streamline your everyday interactions and enhance responsiveness. Whether you’re enjoying lighter streaming or managing daily tasks, your A15 5G is built to remain dependable and ready for action. Who doesn’t enjoy a quick YouTube break?
Thank you once again for being part of the Galaxy community. Here’s to keeping your journey moving forward in style. We appreciate your choice of Samsung!
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A15: Budget King with Stellar Screen & Battery
on June 30, 2025
Posted by: Capitalga1ns
[This review was collected as part of a promotion.] The Samsung A15 presents a compelling package for its price, offering a balanced user experience with some standout features. The display is undoubtedly a highlight: a 6.5-inch Super AMOLED screen with a 90Hz refresh rate and 800 nits of brightness delivers vibrant colors and smooth scrolling, a significant upgrade for a budget device. It's perfectly legible indoors and generally good outdoors, though reflections can be an issue in direct sunlight.
Battery life is another strong suit. The 5,000mAh battery easily provides two days of typical use, with some users even reporting three days. It supports 25W fast charging, which is commendable for its class, though you'll need to supply your own charger.
Performance-wise, the A15 (particularly the 5G variant with its Dimensity 6100+ chipset) offers "good enough" speed for daily tasks like Browse, social media, and light gaming. While it's not a powerhouse for heavy multitasking or graphically intensive games, it handles basic operations without major hiccups. However, some users have reported occasional input lag or slow app loading, suggesting that performance can be inconsistent.
The camera system is a triple-lens setup featuring a 50MP main sensor, 5MP ultrawide, and 2MP macro. The 50MP main camera produces decent daylight photos with good color rendition and dynamic range. Low-light performance is less impressive, with noticeable noise and reduced detail. The ultrawide and macro lenses are generally mediocre, lacking in detail
Battery life is another strong suit. The 5,000mAh battery easily provides two days of typical use, with some users even reporting three days. It supports 25W fast charging, which is commendable for its class, though you'll need to supply your own charger.
Performance-wise, the A15 (particularly the 5G variant with its Dimensity 6100+ chipset) offers "good enough" speed for daily tasks like Browse, social media, and light gaming. While it's not a powerhouse for heavy multitasking or graphically intensive games, it handles basic operations without major hiccups. However, some users have reported occasional input lag or slow app loading, suggesting that performance can be inconsistent.
The camera system is a triple-lens setup featuring a 50MP main sensor, 5MP ultrawide, and 2MP macro. The 50MP main camera produces decent daylight photos with good color rendition and dynamic range. Low-light performance is less impressive, with noticeable noise and reduced detail. The ultrawide and macro lenses are generally mediocre, lacking in detail
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This mobile phone is a great device for daily use.
on June 30, 2025
Posted by: SamsungUser2025
[This review was collected as part of a promotion.] This phone is a great upgrade from the samsung galaxy s9 plus. It has good features and it supports one ui 7. It doesn't heat up to the temperature of the surface of the sun Luke my galaxy s9 plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 30, 2025
Posted by: Niclove
[This review was collected as part of a promotion.] I love my phone it is very easy to use when I first got it it was easy to set up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not enough space and it's slow
on June 30, 2025
Posted by: Masjrdad
[This review was collected as part of a promotion.] This phone has Not enough space and performance is horrible
Value
1
Response from Samsung USBy R&R, July 2, 2025
Hello Masjrdad,
Thank you for sharing your insights about the Galaxy A15 5G! We truly value your feedback regarding the space and speed, and we appreciate you highlighting these aspects. Understanding how our devices perform in real-life scenarios is crucial as we strive to enhance the Galaxy experience for everyday tasks with reliable performance.
Based on your experience, a quick optimization can significantly enhance your phone's functionality. The Quick Optimization feature improves performance by identifying apps that consume excessive battery power. It also clears out unnecessary memory, removes unwanted files, scans for malware, and shuts down apps running in the background.
Optimizing your device is a straightforward and fast process. Simply go to Settings, swipe to the Device Care section, tap Optimize Now, and then tap Done.
We’re grateful to have you in the Samsung family and encourage you to keep exploring the incredible features and benefits offered by the Galaxy lineup. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy A15 5G! We truly value your feedback regarding the space and speed, and we appreciate you highlighting these aspects. Understanding how our devices perform in real-life scenarios is crucial as we strive to enhance the Galaxy experience for everyday tasks with reliable performance.
Based on your experience, a quick optimization can significantly enhance your phone's functionality. The Quick Optimization feature improves performance by identifying apps that consume excessive battery power. It also clears out unnecessary memory, removes unwanted files, scans for malware, and shuts down apps running in the background.
Optimizing your device is a straightforward and fast process. Simply go to Settings, swipe to the Device Care section, tap Optimize Now, and then tap Done.
We’re grateful to have you in the Samsung family and encourage you to keep exploring the incredible features and benefits offered by the Galaxy lineup. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has excellent easy to use features
on June 30, 2025
Posted by: Taytaylovesfreestuff
[This review was collected as part of a promotion.] Easy to use
Lots of great features
Wonderful camera awesome zoom
Lots of great features
Wonderful camera awesome zoom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on June 30, 2025
Posted by: Dee4real
[This review was collected as part of a promotion.] Great for Streaming , recording videos, photos . Simple to use
Value
3
Response from Samsung USBy R&R, July 2, 2025
Hey Dee4real,
Thank you for sharing your thoughts on the Galaxy A15 5G. We’re delighted to hear that you’re enjoying its capabilities for streaming, recording videos, and taking photos, along with its simple, user-friendly experience. Knowing how our customers experience the Galaxy line is essential as we continue developing devices that combine ease of use with powerful features. We appreciate you being part of the Galaxy community and hope you’ll keep exploring all the ways our products can support your daily life. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G. We’re delighted to hear that you’re enjoying its capabilities for streaming, recording videos, and taking photos, along with its simple, user-friendly experience. Knowing how our customers experience the Galaxy line is essential as we continue developing devices that combine ease of use with powerful features. We appreciate you being part of the Galaxy community and hope you’ll keep exploring all the ways our products can support your daily life. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US