Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
I have had this product and haven't had anyOveral.
on June 30, 2025
Posted by: ShakaDlion
[This review was collected as part of a promotion.] I use this dev5daily for texting calls Internet and streaming.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is vulnerable to screen breakag
on June 30, 2025
Posted by: Timmah2tone88
[This review was collected as part of a promotion.] Sick of the slow software and samsung trying to add crap and apps I don't want! Like AI it slows beyond belief, this phone sucks all in all
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hello Timmah2tone88,
Thank you for sharing your thoughts on the Galaxy A15 5G. We appreciate your feedback regarding the performance and features of our product. This device is thoughtfully designed with user-focused enhancements. While it doesn’t include Galaxy AI, it does offer helpful and innovative capabilities through Gemini, along with the new One UI 7.0 update and Google Assistant, ensuring a seamless and intuitive experience.
Galaxy phones and tablets are exceptional tools for app usage! They enable you to browse and download a wide array of applications tailored to your needs. You can also easily uninstall or disable apps that you no longer find useful. By mastering app management, you can truly maximize your device’s potential. If an app is no longer necessary, simply remove it. From your Home screen, swipe up or down to access your Apps screen. Touch and hold the app you wish to uninstall, and then tap Uninstall. For more information on how to disable apps you rarely interact with, refer to the “Manage apps on your Galaxy phone or tablet” guide (link provided below).
Many Galaxy A15 users appreciate these innovative tools and the streamlined design for their everyday tasks. We encourage you to continue exploring the device’s variety of features to enhance your daily routines. Thank you for being a part of the Samsung community.
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G. We appreciate your feedback regarding the performance and features of our product. This device is thoughtfully designed with user-focused enhancements. While it doesn’t include Galaxy AI, it does offer helpful and innovative capabilities through Gemini, along with the new One UI 7.0 update and Google Assistant, ensuring a seamless and intuitive experience.
Galaxy phones and tablets are exceptional tools for app usage! They enable you to browse and download a wide array of applications tailored to your needs. You can also easily uninstall or disable apps that you no longer find useful. By mastering app management, you can truly maximize your device’s potential. If an app is no longer necessary, simply remove it. From your Home screen, swipe up or down to access your Apps screen. Touch and hold the app you wish to uninstall, and then tap Uninstall. For more information on how to disable apps you rarely interact with, refer to the “Manage apps on your Galaxy phone or tablet” guide (link provided below).
Many Galaxy A15 users appreciate these innovative tools and the streamlined design for their everyday tasks. We encourage you to continue exploring the device’s variety of features to enhance your daily routines. Thank you for being a part of the Samsung community.
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has withstood the test of time and never fails
on June 30, 2025
Posted by: brojoe
[This review was collected as part of a promotion.] I use my Samsung and the Galaxy AI almost everyday. It seamlessly integrates everything I have in one device and is always working never having an issue. I was planning on using the prize money to get a phone for my mom!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Price, fratures
on June 30, 2025
Posted by: Raz1985
[This review was collected as part of a promotion.] I got this phone and was impressed by the price and quality felt like a s24 model . It was budget friendly and screen quality was 5 🌟 highly recommended 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the new update is pretty cool on the "Galaxy AI"
on June 30, 2025
Posted by: Nelliedoll
[This review was collected as part of a promotion.] I use my "Galaxy AI" for everything from school for kids, dr. Appointments, my whole world is on my "Galaxy AI" A15 5G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Smooth
on June 30, 2025
Posted by: RyGuytheman
[This review was collected as part of a promotion.] It has good software and good response time and refresh rates, overall a very smooth experience using this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the lock screen for little ones.
on June 30, 2025
Posted by: Sneakyone55
[This review was collected as part of a promotion.] I love how AI is there to help and answeres questions with detailed answers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptionally functional.
on June 30, 2025
Posted by: Paco2Brutus
[This review was collected as part of a promotion.] Galaxy AI meets all my needs and expectations. My message is what it is.
Value
5
Written by a customer while visiting Samsung US