Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is great.
on June 30, 2025
Posted by: UKWildcat
[This review was collected as part of a promotion.] It's fast on everything, easy to find settings, easy layout, appealing and overall a phone I would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on June 30, 2025
Posted by: HeavyD
[This review was collected as part of a promotion.] Really enjoy this product. The Galaxy AI is fantastic. I use this for everything from gaming to watching movies and research for projects I'm working on. Fast loading works wonderfully. I only wish it had an active stylus built in and that would make this phone perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is an amazing phone
on June 30, 2025
Posted by: roughtexan43
[This review was collected as part of a promotion.] I use this device for streaming videos, playing games, running my business, and staying in touch with customers and it has been a very great product, The camera is above expectations thought the cameras lenses could be a bit tougher, bottom camera lens broke when I dropped my phone by accident. But besides that, this phone is everything I needed and more with the touch to pay, wireless charging an the new A.I. update keeps up with my busy life. Samsung did a great job with this phone I would recommend it to anyone who asked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this phone alot.
on June 30, 2025
Posted by: Amanda
[This review was collected as part of a promotion.] I use my phone for streaming social media like tiktok and Facebook. I also use it for phone calls and texts. It has awesome features like Samsung Ai and Gemini Ai. I love the camera quality as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A15 5G is great phone
on June 30, 2025
Posted by: Oomawsmemory
[This review was collected as part of a promotion.] I use my Samsung A15 5G as an extension of my memory. I keep all my appointments for myself and my family in the calendar and it helps me not miss appointments. I use a secure folder for all my passwords and important information as well. My only complaint is that when in my pocket with screen locked my phone has made phone calls and activated some apps without my knowledge. I admit I have not used the AI assistant as I don't trust it. Overall this phone has been wonderful for me!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone as it can handle alot of things
on June 30, 2025
Posted by: Him17helper
[This review was collected as part of a promotion.] Galaxy ai is good with the brand new phones because it gives a good user experience. Also the wallet functions and themes theyre good for paying or receiving money from other Samsung users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Mick6376
[This review was collected as part of a promotion.] One of the best phones I ever owned. Fast, great for games or streaming TV shows and movies. Has a lot of storage space for pictures and videos. Overall, a great phone for a great price. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good soso get by phone
on June 30, 2025
Posted by: AlwaysPositive7
[This review was collected as part of a promotion.] The good positives for me is am able to save a ton a photos (great hard drive/storage space) and downloadots of apps. The cons: battery takes years to charge up and last about barely couple of hours, multi-tasking is very horribly slow switching between apps as well if you for example using one app asking to grabe code from email well....when switching to browser the other app loses data or reset due to too many processes so memory or cpu or both laks. I feel like the network card could grab signals a little better or needs a boost and I have boost mobile... pros are: "Galaxy AI" = YaaaaY , phone seems to work but also consider it's only PSIM BUT NOT ESIM COMPATIBLE meaning you have to insert a Sim card into phone for service and cannot use a no Sim virtual card but I do enjoy a place to store data permanently on a forsure safe place that can't be deleted say in 30 days like google gmail... overall this phone is like owning a Honda Civic 4-door sedan version- requires lots of repairs but cheap to fix. Problem they should of done to fix this would of been to introduce more protective case options instead of the small few bad choices out there that only protect screen from scratches and not cracks. I must of replaced my screen almost 10 times in the barely 1 year or less owned this. Last thing is. Camera Is not the best bust also not the worse.
Value
3
Response from Samsung USBy R&R, July 4, 2025
Hello AlwaysPositive7,
Thank you for sharing such a vibrant and candid account of your experience with the Galaxy A15 5G. We're excited to hear how you've taken full advantage of its generous storage and app capacity; after all, photos deserve their own royal domain! Your insights regarding charging times, device warmth, and multitasking challenges are incredibly valuable and will help us enhance the Galaxy experience with your feedback in mind.
Although this model doesn't include Galaxy AI, it does feature the Gemini enhancements from the One UI 7.0 update, along with the added convenience of Google Assistant, designed to keep you efficient while on the move.
We appreciate your thoughts on wanting a screen that resembles a superhero’s shield and your desire for eSIM flexibility. Please know that these insightful suggestions are what drive our innovation forward. Thank you once more for sharing your thoughts and for being a loyal Samsung user!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a vibrant and candid account of your experience with the Galaxy A15 5G. We're excited to hear how you've taken full advantage of its generous storage and app capacity; after all, photos deserve their own royal domain! Your insights regarding charging times, device warmth, and multitasking challenges are incredibly valuable and will help us enhance the Galaxy experience with your feedback in mind.
Although this model doesn't include Galaxy AI, it does feature the Gemini enhancements from the One UI 7.0 update, along with the added convenience of Google Assistant, designed to keep you efficient while on the move.
We appreciate your thoughts on wanting a screen that resembles a superhero’s shield and your desire for eSIM flexibility. Please know that these insightful suggestions are what drive our innovation forward. Thank you once more for sharing your thoughts and for being a loyal Samsung user!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US