Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
I've had it for two years and absolutely love how
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is pretty fun to use. I also like the camera and the speaker when listening to music.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love and like my Samsung Galaxy A15 5G phone.
on June 30, 2025
Posted by: midnightpokeman71
[This review was collected as part of a promotion.] I love Galaxy AI features of my phone.
I also do alot of game on my phone, and alot of Facebook, and alot of text messaging and the new AI features were a little frustrating at first but now I'm getting the hang of using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Customizable
on June 30, 2025
Posted by: Feather
[This review was collected as part of a promotion.] I am a photographer so to say pictures are important to me is an understatement. I love how customizable the phone is. You can not only change up your lock screen and background easily, but your call screens as well. Each call screen is very special to me on my phone and with my children I have videos of us set. Its my favorite thing about my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features and design
on June 30, 2025
Posted by: Mephone
[This review was collected as part of a promotion.] Great phone and easy to use. Great features and I could really use that gift card. Prayers!!!
Value
3 out of 5
3
Response from Samsung USBy R&RJuly 1, 2025
Hiya Mephone,
Thank you for taking the time to share your feedback on the Galaxy A15 5G. We are pleased to hear that you find the features impressive and the phone easy to use. It is wonderful to know that our designs contribute to a smooth and enjoyable experience. Hearing from customers who appreciate the Galaxy experience motivates us to continue creating products that deliver both reliability and innovation. We hope you continue to discover even more ways your device can seamlessly fit into your lifestyle. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 30, 2025
Posted by: TDOGG1226
[This review was collected as part of a promotion.] The A15 is an amazing phone for a reasonable price and has great Galaxy AI as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has many great features.
on June 30, 2025
Posted by: GalaxyTruLover
[This review was collected as part of a promotion.] The device has many great features and I've been enjoying it most since the latest one UI update. The system is smooth and the 5G network is as stable as ever. I've been enjoying the device and it's been a wonderful experience.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Reviewing my A15 5G
on June 30, 2025
Posted by: MinisterK777
[This review was collected as part of a promotion.] Overall, my experience with the Galaxy A15 5G has been very good. I upgraded from an LG G7 on my birthday last year, and have been very pleased. I haven't tapped into the full potential of the phone yet, (ex. Accessing the Galaxy AI features), but I do enjoy the improved gameplay of my favorite game, better graphics, crisp sound when playing music and videos, and great streaming quality. I can definitely see the difference in the two brands and bandwidth, upgrading from 4G to 5G. Maybe when I access more features I will give it 5 stars.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Does the job for me
on June 30, 2025
Posted by: Tydadon
[This review was collected as part of a promotion.] Works great good screen size and picture love the galaxy ai system only problem is the charger port is loose
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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