Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Not worth it!
on June 30, 2025
Posted by: Tori2017
[This review was collected as part of a promotion.] The A15 5G is not what it is advertised as. I read multiple reviews from all sources and did not see anything that described the type of dysfunction I have experienced using this phone. If there is a system update you might as well plan not having a phone for at least an hour if not longer. I do not have alot of apps downloaded or space used up on my phone and it still is lagging and slow. No matter the service provider I go through, the phone it's self starts to slow down after about 3 months of normal usage.
Value
2
Response from Samsung USBy R&R, July 1, 2025
Hi there Tori2017,
Thank you for taking the time to share your experience with the Galaxy A15 5G. We appreciate your feedback regarding the device’s speed and storage management, and we genuinely value your detailed insights. Input like yours helps us enhance the performance and long-term stability of our smartphones.
To optimize your device’s performance, utilize the Device Care feature. This tool provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, more efficient performance. The Quick Optimization feature identifies apps that use excessive battery power, clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is both quick and simple. From Settings, just swipe to and tap Device Care. Then tap Optimize now, and when you see the completion message, tap Done. To explore more about Quick Optimization and other features, such as memory, RAM, and battery monitoring, visit the online article linked below titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” Samsung is dedicated to delivering products that balance innovation with everyday usability, and understanding areas for enhancement is incredibly valuable. We hope you continue to explore the Galaxy family of devices, where versatility and smart features work together to keep you connected and productive. Thank you for being a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A15 5G. We appreciate your feedback regarding the device’s speed and storage management, and we genuinely value your detailed insights. Input like yours helps us enhance the performance and long-term stability of our smartphones.
To optimize your device’s performance, utilize the Device Care feature. This tool provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, more efficient performance. The Quick Optimization feature identifies apps that use excessive battery power, clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is both quick and simple. From Settings, just swipe to and tap Device Care. Then tap Optimize now, and when you see the completion message, tap Done. To explore more about Quick Optimization and other features, such as memory, RAM, and battery monitoring, visit the online article linked below titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” Samsung is dedicated to delivering products that balance innovation with everyday usability, and understanding areas for enhancement is incredibly valuable. We hope you continue to explore the Galaxy family of devices, where versatility and smart features work together to keep you connected and productive. Thank you for being a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 30, 2025
Posted by: Mega003
[This review was collected as part of a promotion.] This phone is super useful and user-friendly. Would recommend as a first phone if you're on a budget. Galaxy AI is useful for looking up stuff on the fly. Would buy again because of how comfortable it is to use. Easy to find cases and screen protector for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Lasting Use
on June 30, 2025
Posted by: Ana991
[This review was collected as part of a promotion.] I use my phone for keeping up with my gaming and work, occasionally it'll suggest using the new AI feature when checking out information on Google. It's been durable for me when working and has adequate storage space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable
on June 30, 2025
Posted by: Anoninon22
[This review was collected as part of a promotion.] Fast Galaxy AI search, no hassle, no overlapping of different search engines. Just hold, and ask.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone for the AI
on June 30, 2025
Posted by: Kalebd
[This review was collected as part of a promotion.] I tried out Galaxy ai and it's really decent in comparison to other AIS and the fact that I do have access to Gemini on the same phone it's a decent upside but I prefer Samsung's Bixby and Galaxy AI plus the upscaling is really good for my camera take photos every now and then with my phone instead of my professional dlsr camera cuz even for the price point of this phone it's really good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not too bad for the A series
on June 30, 2025
Posted by: Samsungluver4lyfe
[This review was collected as part of a promotion.] Good phone. A lot of good features at an affordable price!! Even the Galaxy A.I gets a good review on this device. We'll done!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Thise product is amazing and the AI is fabulous
on June 30, 2025
Posted by: Dreams
[This review was collected as part of a promotion.] Galaxy AI is amazing and, as a big AI fan, it's one of the best I've seen. It's so smooth to talk to and the conversations are much more detailed than other AI. I love how helpful it is. It has amazing memory and recall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has good features
on June 30, 2025
Posted by: TrinaV
[This review was collected as part of a promotion.] I use my phone doing podcasts, gaming, streaming, social media,and watch movies. It has Galaxy AI features that helps me with information that I need to look up and Easy to navigate .
Value
5
Written by a customer while visiting Samsung US