Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Wonderful phones
on April 29, 2024
Posted by: April4real88
[This review was collected as part of a promotion.] This is my second galaxy and I just love it. There features are wonderful and u can do literally anything with these devices. Best phone I've ever owned. Thank u
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on April 29, 2024
Posted by: Jrwicked05
[This review was collected as part of a promotion.] It's a good phone to buy and use. Don't have any problems with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I've owned
on April 29, 2024
Posted by: Love2shopjd
[This review was collected as part of a promotion.] I recently switched to Samsung and was excited to do, as my wife always had good things to say about her Samsung phones. Reasonably priced but the phone is beyond slow. Freezes and lags when getting text messages. Can't run Android Auto without lagging. Overall the phone is just terrible. It'll be the last time I get a lower level Samsung phone again, if I even choose to stay with Samsung at all after this experience.
Value
1
Response from Samsung USBy Social Commerce, May 1, 2024
Hello Love2shopjd, thank you for your feedback on your Samsung Galaxy A15. We understand how important your phone is to you every day and we'd be happy to offer and tips we have available to enhance your overall experience. We have provided two links to help troubleshoot the speed and responsiveness of your device. We also have the Samsung Support Team available to assist you further if these resources do not help resolve this for you. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phones does everything that I need
on April 29, 2024
Posted by: Phonehome
[This review was collected as part of a promotion.] It's great for my busy lifestyle and everyday use. Would highly recommend
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy A15
on April 29, 2024
Posted by: Alslilangel2
[This review was collected as part of a promotion.] I love this phone. I stream videos and movies. It has really good pictures and video uses. It sinks to everything including my TV and printer. I really never have problems with it . I tell everyone to get it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on April 29, 2024
Posted by: Tosha91
[This review was collected as part of a promotion.] Phone works great for all my needs. Good call quality. Great streaming for videos and games. The camera takes great photos for a cheaper phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product has glitches
on April 29, 2024
Posted by: Murphy
[This review was collected as part of a promotion.] This product has some glitches that need to be addressed. I have already Received a replacement 3 days after purchase. New replacement still glitches. If it will let me restart it fixes it temporarily otherwise I let it sit idol for a period and it begins to work properly until it doesn't. Repeat all over again. When the product is working properly it is ok.
Value
2
Response from Samsung USBy Social Commerce, May 2, 2024
Hi Murphy, thank you for sharing your thoughts with us about your Samsung Galaxy A15. We completely understand how frustrating it can be to have a device that is not operating as intended or expected. Without knowing the specifics of what you are experiencing, we have some great articles and resources online to help our customers troubleshoot at their convenience from the comfort of their own home. We have also provided a link to the Samsung Support Team. If you would like to work with these experts directly and see what options may be available to resolve this matter permanently. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy atr great
on April 29, 2024
Posted by: Tamiluv
[This review was collected as part of a promotion.] I have always love galaxies they atr great phone since I ha e been getting smart phones. This phone have great memory and a ok battery life.
Value
5
Written by a customer while visiting Samsung US