Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Fair but not there yet
on October 10, 2024
Posted by: Notthereyet
[This review was collected as part of a promotion.] I needed a new phone due to an older one was dieing on me and after moving to another company, they suggested this phone.
It's not up to par as I would expect but you get what you pay for now adays. And even then it gets it's pros and cons.
In general all I wanted was a phone with a decent camera that doesn't die on me that can be used as a phone.
Camera has its moments. And like all ai tech, it thinks it knows which one to use. So yes. It's not going to agree with you.
Alot of apps kind of makes it glitch.
Alot of apps kind of makes it glitch.
Over heat or battery die and it goes haywire screen glitch crazy.
You get what you pay for. And although it is nice it's not there yet.
Ai stuff needs to be taken off the tech world. Once you allow it in you never have control. And humanity is lost.
We are not there yet nor should allow a computer brain to solve problems if we too need progression.
Nice thought Ai. But not worth the risk in the end.
Value
3
Response from Samsung USBy Social Commerce, October 11, 2024
Howdy Notthereyet,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a look at the Samsung article titled, "App is crashing or not working on Samsung phone or tablet" for some great troubleshooting tips. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at the Samsung article I have linked below titled, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you're experiencing less than ideal battery life, check out "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab S10 Ultra, Tab S10+, S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like any further assistance after reviewing the resources that have been shared, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a look at the Samsung article titled, "App is crashing or not working on Samsung phone or tablet" for some great troubleshooting tips. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at the Samsung article I have linked below titled, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you're experiencing less than ideal battery life, check out "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab S10 Ultra, Tab S10+, S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like any further assistance after reviewing the resources that have been shared, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Unmatched Value!
on February 19, 2024
Posted by: TechSavvy
I'm absolutely thrilled with the quality and price of this phone. Its 5G connectivity is lightning-fast, making downloading and streaming a breeze. The display is simply gorgeous, with vibrant colors and crisp resolution that make everything look stunning. The battery life is incredible, too; it lasts all day on a single charge, even when I use it a lot. The camera takes beautiful photos. The phone itself has a sleek design, and I love the light blue color, which is very beautiful. I'm really impressed with my purchase and would recommend the Galaxy A15 5G to anyone looking for an affordable smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the durability and ease of use
on February 26, 2024
Posted by: Sirrolly247
[This review was collected as part of a promotion.] I use my Samsung phone for variety of activities ranging from virtual meetings to phone calls, instant messaging and social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing screen, excellent battery and great camera
on January 31, 2024
Posted by: Chubbs
[This review was collected as part of a promotion.] The Samsung Galaxy a15 offers a bright 90 Hertz OLED screen, excellent battery life, fast charging, Dependable cameras in broad daylight, and micro SD, 3.5 mm Jack, and then added FM radio. The mediatek Hilo g99 chipset with the Octa Core processor makes using the phone very smooth and easy. I can multitask without hesitation and can do things that other phones can't. Currently I am using the Galaxy a15 5G as my personal device and I can genuinely say that I am incredibly satisfied with the phone. The price was very affordable and pretty much every feature of the phone is premium. 10 out of 10 and would recommend to anyone searching for a dependable, powerful phone with outstanding capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I had In A While
on February 26, 2024
Posted by: Jshop1
[This review was collected as part of a promotion.] Great quality of pictures for my business and big enough for my content creations. I love Samsung products!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. Love the graphics
on February 5, 2024
Posted by: Shelly
[This review was collected as part of a promotion.] I use my Samsung device for everything. Playing games, taking photos and selfies and the traveling that I do. I do video calls from family in the US and also in Ireland. I also like to be in social media. I love the graphics the phone has and the features.
Overall a great phone.
Overall a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a okay, wish it had more features.
on February 5, 2024
Posted by: Krugger
[This review was collected as part of a promotion.] Streaming, FaceTime, phone calls, gaming, emails, what ever I can possibly do with it.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there Krugger, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A15. We are happy to hear you are using your device for a range of daily tasks. Without knowing what features you feel are missing, we hope you'll reach out to us again and let us know what you would like to see in an ideal world as we continue to move forward in our innovation and working to provide the best experience possible to all of our customers with their chosen device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutly Love my Samsung!
on May 13, 2024
Posted by: HIPPI3
[This review was collected as part of a promotion.] I use my New Samsung Galaxy A15 5G for steaming music for my wireless ear buds and over my car's great sound system. I am an uber and instacart driver and it is very useful and i am enthusiastic with the functionality of it.
Value
5
Written by a customer while visiting Samsung US