Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Has good features
on June 30, 2025
Posted by: Rebelmom
[This review was collected as part of a promotion.] Love the features, but can be slow at times. Love how it helps me to take my meds track my cycle and how well I am sleeping.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy my phone & features
on June 30, 2025
Posted by: Fairydust13
[This review was collected as part of a promotion.] I use my phone for streaming n it works excellent 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's decent
on June 30, 2025
Posted by: Kaisa84
[This review was collected as part of a promotion.] It's a pretty decent phone for gettingʻ things done with. Makes good phone calls, pretty okay running apps though at times it lags really hard. I've also noticed at times the touch screen goes unresponsive. I haven't had the chance to mess with the galaxy AI since I really.dont like generative AI to begin with. Overall it's a pretty good phone for what I paid for it and it does what it is supposed to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on June 30, 2025
Posted by: BarefootTwisted93
[This review was collected as part of a promotion.] Galaxy AI is convenient and helpful useful and the picture quality is great.
Value
3
Response from Samsung USBy R&R, July 1, 2025
Aloha BarefootTwisted93,
Thank you for sharing how helpful you’ve found the Galaxy AI features and the picture quality on your Galaxy A15 5G. We love hearing how these capabilities make your experience more seamless and enjoyable. While this device doesn’t include Galaxy AI natively, it benefits from Gemini within the new One UI 7.0 update, alongside Google Assistant, delivering smart, intuitive support whenever you need it. We’re glad you’re exploring these advanced tools, and we’re excited to see how the A15 5G continues to fit your lifestyle. Thank you for sharing your experience with us. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how helpful you’ve found the Galaxy AI features and the picture quality on your Galaxy A15 5G. We love hearing how these capabilities make your experience more seamless and enjoyable. While this device doesn’t include Galaxy AI natively, it benefits from Gemini within the new One UI 7.0 update, alongside Google Assistant, delivering smart, intuitive support whenever you need it. We’re glad you’re exploring these advanced tools, and we’re excited to see how the A15 5G continues to fit your lifestyle. Thank you for sharing your experience with us. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!
on June 30, 2025
Posted by: SamhainHades
[This review was collected as part of a promotion.] My Samsung Galaxy a15 is amazing for VR gaming, I have the best data connection when I make phone calls from anywhere and I do need anywhere!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with any issues, great quality
on June 30, 2025
Posted by: Cfamerica
[This review was collected as part of a promotion.] Galaxy a15 great phone and good quality vision for gaming, videos love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great size
on June 30, 2025
Posted by: Ochjoy
[This review was collected as part of a promotion.] I like this phone for size of screen and how you can accessories for the phone. I don't like how fast my battery does, how slow my phone is, how there is not much storage for games, and the camera is not great. I love its 5g though.
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hola Ochjoy,
Thank you for taking the time to share your insightful review of the Galaxy A15 5G. We’re thrilled to hear that you’re enjoying its generous screen size, the range of accessories, and the advantages of 5G connectivity. Your thoughts on storage and camera performance are incredibly helpful as we strive to understand what’s most important to our users.
If you’re concerned about your device being filled with unnecessary files, it might be a good moment to tidy up your storage. Simply go to Settings, swipe to find Device care, and tap on Storage. From there, you can select a category, such as Images, to manage your files. You can select items by touching and holding them, then choose any others you want to remove. Once you've selected everything to clear out, tap Delete or Delete all, and then confirm by tapping Move to Trash.
For more tips on monitoring your storage, check out our online article, “Keep your Galaxy phone and tablet from slowing down.” At Samsung, we strive to deliver a well-rounded experience that enhances your entertainment, productivity, and overall performance. We look forward to you discovering all the ways the Galaxy ecosystem can support your connectivity with assurance. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your insightful review of the Galaxy A15 5G. We’re thrilled to hear that you’re enjoying its generous screen size, the range of accessories, and the advantages of 5G connectivity. Your thoughts on storage and camera performance are incredibly helpful as we strive to understand what’s most important to our users.
If you’re concerned about your device being filled with unnecessary files, it might be a good moment to tidy up your storage. Simply go to Settings, swipe to find Device care, and tap on Storage. From there, you can select a category, such as Images, to manage your files. You can select items by touching and holding them, then choose any others you want to remove. Once you've selected everything to clear out, tap Delete or Delete all, and then confirm by tapping Move to Trash.
For more tips on monitoring your storage, check out our online article, “Keep your Galaxy phone and tablet from slowing down.” At Samsung, we strive to deliver a well-rounded experience that enhances your entertainment, productivity, and overall performance. We look forward to you discovering all the ways the Galaxy ecosystem can support your connectivity with assurance. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone .
on June 30, 2025
Posted by: A15user
[This review was collected as part of a promotion.] I like this phone alot .. definitely slightly better then last model. The galaxy ai works great too.
Value
5
Written by a customer while visiting Samsung US