Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It has great wearables and features. I do love it.
on June 30, 2025
Posted by: Rolaee
[This review was collected as part of a promotion.] used for a wide range of tasks, from basic communication and entertainment to more complex operations like managing finances and creating content. Device is highly customizable, allowing me to tailor my device to their specific needs and preferences. It helps me keep track of things I need to take care of. It helps me get to my destination. I love the wearable that they have, I'm looking forward to getting the ring also. I been with the devices for years now. Comes with nice cases and chargers. It's very affordable and has a long battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a15 5G
on June 30, 2025
Posted by: Idajane029
[This review was collected as part of a promotion.] I use my phone to play games take pictures record videos and the main store of it is hooking up to my smart TV because I have a smart TV and I use Smart View that's one of the top five number one reason why I bought the a15 and the AI it's great I mean it helps a lot and if I have questions or if I need information it works wonderful I give it a five star
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature. It's fast
on June 30, 2025
Posted by: Samsunglover11
[This review was collected as part of a promotion.] I use my Galaxy AI to watch movies, videos, play games, for social media and a lot more. My Galaxy AI has a good video quality which is good for playing games and watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Too slow for me
on June 30, 2025
Posted by: BusinessCoach
[This review was collected as part of a promotion.] I use my device for personal and business use. I bought double the storage from my last device but I should have gone higher because it became so slow too quickly now that so many companies require you to use their app rather than website.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty excellent phone!
on June 30, 2025
Posted by: Elizabeth2
[This review was collected as part of a promotion.] I use this phone constantly, and can honesty say it's my favorite out of the dozens of smartphones I've had. I use it for everything- listening to music, recording videos for TikTok and YouTube, posting on Facebook, browsing the internet, sending texts and emails, and, of course making phone calls. It holds a charge for an impressively long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great
on June 30, 2025
Posted by: Erice22
[This review was collected as part of a promotion.] The phone works hlgreat, but sometimes has some bugs. Like not being able to check to wifi
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone keeps getting slower.
on June 30, 2025
Posted by: Trace73
[This review was collected as part of a promotion.] My Galaxy 14 , needs to be replaced. I use it mostly for work.
Value
3
Response from Samsung USBy R&R, July 2, 2025
Hi Trace73,
We appreciate you taking the time to share your thoughts on your Galaxy A15 5G. It’s clear that you rely on your phone to support your work needs, and we understand how important consistent performance is. Our Galaxy lineup is designed to deliver reliable and capable features to meet your everyday demands, and it’s great to hear that it’s serving as a work companion. To keep up with the nuts and bolts of your device’s performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please check out the online resource that provides more details on how to keep your device running at its peak performance. The link will be provided below. Your feedback helps us continue to innovate and fine-tune the user experience with each generation. We encourage you to explore the powerful productivity and connectivity tools built into the Galaxy series, which aim to enhance efficiency and reliability. Thank you for choosing Samsung. We look forward to keeping you connected.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share your thoughts on your Galaxy A15 5G. It’s clear that you rely on your phone to support your work needs, and we understand how important consistent performance is. Our Galaxy lineup is designed to deliver reliable and capable features to meet your everyday demands, and it’s great to hear that it’s serving as a work companion. To keep up with the nuts and bolts of your device’s performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please check out the online resource that provides more details on how to keep your device running at its peak performance. The link will be provided below. Your feedback helps us continue to innovate and fine-tune the user experience with each generation. We encourage you to explore the powerful productivity and connectivity tools built into the Galaxy series, which aim to enhance efficiency and reliability. Thank you for choosing Samsung. We look forward to keeping you connected.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Video and picture quality is very clear
on June 30, 2025
Posted by: Thegoldheadedfiz
[This review was collected as part of a promotion.] Galaxy ai is pretty solid over all great phone for watching shows and gaming super clear video quality for watching movies and even better camera quality
Value
5
Written by a customer while visiting Samsung US