Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
A 15 5g has been good to me for over 2 years
on June 30, 2025
Posted by: Tommy3
[This review was collected as part of a promotion.] This device has worked great for me I play you tube music thru my work truck sterio plays great takes great pictures and hardly ever drop calls and smart things works great from my phone to my Samsung tv
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for samsung A15
on June 30, 2025
Posted by: BlackcatMom0326
[This review was collected as part of a promotion.] Samsung A15 helps with day to day activity like streaming, movies, music,games,social media, messaging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product easy to use and works great
on June 30, 2025
Posted by: Zoie518
[This review was collected as part of a promotion.] I use it most of it for work and connecting with family and friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on June 30, 2025
Posted by: Phonequeen87
[This review was collected as part of a promotion.] I have a Galaxy a15 5g. It's not top of the line or whatever. But it does what I need it to do. I love all the features. The newest update changed everything pretty much, and it's close to using a top of the line phone I think. The Galaxy AI is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's ok it can use improvement
on June 30, 2025
Posted by: Mzjackson
[This review was collected as part of a promotion.] It's ok it turns off ever now and then I'm trying to up grade to a new phone
Value
2
Response from Samsung USBy R&R, July 1, 2025
Hey MzJackson,
Thank you for taking the time to share your experience with the Galaxy A15 5G. We truly value your feedback regarding the performance and reliability of our product. Your insights are essential in helping us enhance the Galaxy experience to better fit your daily needs.
Based on your input, your device may benefit from a software update. Think of software updates as essential maintenance for your phone or tablet – they keep everything running smoothly and efficiently. These updates not only improve the user interface and bolster security but also resolve minor glitches. We strongly recommend keeping your software up to date by installing new versions as they become available, to ensure your device remains in optimal condition.
If an update is ready, it will automatically start downloading; however, you may need to select ‘Download now’ on some models. During the installation, please note that your device will be temporarily unusable, and files will be inaccessible. Additionally, you won’t be able to make calls, including emergency calls.
After the update, you might notice some changes in the device’s interface. To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Then, navigate to Software Update or System Updates, which may vary by model. Tap either ‘Download and install’, ‘Check for system updates’, or ‘Check for software updates’, depending on your carrier.
To learn more about keeping your device’s software current, check out “How to update your Galaxy phone or tablet.” Your feedback reinforces our commitment to developing devices that strike a balance between innovation, reliability, and user-friendliness. We hope you continue to explore all the wonderful features Galaxy products have to offer. Thank you for being a valued member of the Samsung family!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A15 5G. We truly value your feedback regarding the performance and reliability of our product. Your insights are essential in helping us enhance the Galaxy experience to better fit your daily needs.
Based on your input, your device may benefit from a software update. Think of software updates as essential maintenance for your phone or tablet – they keep everything running smoothly and efficiently. These updates not only improve the user interface and bolster security but also resolve minor glitches. We strongly recommend keeping your software up to date by installing new versions as they become available, to ensure your device remains in optimal condition.
If an update is ready, it will automatically start downloading; however, you may need to select ‘Download now’ on some models. During the installation, please note that your device will be temporarily unusable, and files will be inaccessible. Additionally, you won’t be able to make calls, including emergency calls.
After the update, you might notice some changes in the device’s interface. To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Then, navigate to Software Update or System Updates, which may vary by model. Tap either ‘Download and install’, ‘Check for system updates’, or ‘Check for software updates’, depending on your carrier.
To learn more about keeping your device’s software current, check out “How to update your Galaxy phone or tablet.” Your feedback reinforces our commitment to developing devices that strike a balance between innovation, reliability, and user-friendliness. We hope you continue to explore all the wonderful features Galaxy products have to offer. Thank you for being a valued member of the Samsung family!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone
on June 30, 2025
Posted by: Mateo38b
[This review was collected as part of a promotion.] Good functioning best phone i had so gdsvy v b vjvuvuvuvubuu
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never surprised
on June 30, 2025
Posted by: KimmiD
[This review was collected as part of a promotion.] I love my galaxy a15. Everytime I have a new update, I'm never surprised as the new features the phone offers. I feel like I need an update just to keep up with technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
has good performance
on June 30, 2025
Posted by: Juanito
[This review was collected as part of a promotion.] I use my Samsung device every day for schoolwork, streaming videos, and gaming. The Galaxy AI features are very useful, especially for translating notes quickly and editing photos with ease. I really like how it helps me summarise articles for my classes and makes my phone feel more advanced. Overall, it has good performance and the AI makes everything faster and easier to manases.
Value
5
Written by a customer while visiting Samsung US