Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Meladramamama
on June 30, 2025
Posted by: Isola1980
[This review was collected as part of a promotion.] I have always been a fan of the Samsung phones but this A15 I bought I never want to put it down the features are good and playing games the graphics are incredible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pics love it
on June 30, 2025
Posted by: LOVE2TAKEPICS
[This review was collected as part of a promotion.] Love taking pic's and surfing for games and connect with friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy a15
on June 30, 2025
Posted by: Shannonx00420
[This review was collected as part of a promotion.] I like this phone. It's not too bad. 5 stars overall. Good battery life and good picture quality. Awesome good features as well 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on June 30, 2025
Posted by: Gageie
[This review was collected as part of a promotion.] This is a great product because it's very good for calls and school
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on June 30, 2025
Posted by: Lilbitlb85
[This review was collected as part of a promotion.] I use my device for streaming movies, listening to music. Making phone calls and texting! I also love playing my games!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has lots of features
on June 30, 2025
Posted by: Dadcarter2
[This review was collected as part of a promotion.] Ai for the galaxy a15 5g is awesome i love it its like having help when u need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone does what I need it to do.
on June 30, 2025
Posted by: Catmommy93
[This review was collected as part of a promotion.] This phone covers all bases of what I need a phone to do. It is durable, and convenient. I am still getting used to using Galaxy AI, but it is still a great feature to have. Sometimes the phone runs a bit slow if you have too many apps open, but it will remind you to restart your phone. I've been a loyal customer to Samsung and the galaxy products and will continue to be in the future.
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hiya Catmommy93,
Thank you for taking the time to share your valuable feedback on the Galaxy A15 5G! We’re thrilled to hear that it’s meeting your expectations for durability and everyday convenience. At the same time, you explore its smart features designed to enhance your life. While this device doesn’t integrate Galaxy AI directly, it offers a range of intelligent experiences through Gemini, along with the latest One UI 7.0 update and Google Assistant, ensuring you have practical tools to stay organized.
If you find that your phone is experiencing some lag with multiple tasks running, we suggest using the Quick Optimization feature. This tool helps enhance your device’s performance by identifying apps that may be consuming more battery than necessary. It also frees up memory, removes unnecessary files, scans for potential malware, and can shut down background apps. Optimizing your phone is a breeze! Simply head to Settings, swipe to Device Care, tap Optimize Now, and complete the process by tapping Done. Find out more by checking out the online article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re grateful to have you as part of the Samsung family and appreciate your continued support over the years. Here’s to many more wonderful experiences with your Galaxy!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your valuable feedback on the Galaxy A15 5G! We’re thrilled to hear that it’s meeting your expectations for durability and everyday convenience. At the same time, you explore its smart features designed to enhance your life. While this device doesn’t integrate Galaxy AI directly, it offers a range of intelligent experiences through Gemini, along with the latest One UI 7.0 update and Google Assistant, ensuring you have practical tools to stay organized.
If you find that your phone is experiencing some lag with multiple tasks running, we suggest using the Quick Optimization feature. This tool helps enhance your device’s performance by identifying apps that may be consuming more battery than necessary. It also frees up memory, removes unnecessary files, scans for potential malware, and can shut down background apps. Optimizing your phone is a breeze! Simply head to Settings, swipe to Device Care, tap Optimize Now, and complete the process by tapping Done. Find out more by checking out the online article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re grateful to have you as part of the Samsung family and appreciate your continued support over the years. Here’s to many more wonderful experiences with your Galaxy!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A15 review.
on June 30, 2025
Posted by: Kirkyx
[This review was collected as part of a promotion.] So I got this phone in November of 2024, initially it was fantastic. the first 2 or 3 months the phone was fast, and operated well. around the 4 month mark I noticed it ran slower, didn't run certain apps as well as it used too. I deleted a few apps to see if it would improve the quality of the phone and didn't. so it gets a 4/5 for the price, and initial functionality. but yeah it isn't the best option out there. it's great if you're on a budget though. I haven't had much success with Galaxy AI .
Value
4
Written by a customer while visiting Samsung US