Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product has poor sound quality
on June 27, 2025
Posted by: KrazyKatLady53
[This review was collected as part of a promotion.] This os the first phone ive had a chance to experience "Galaxy AI" with & I must say it has a few perks, but also a few flaws that can really be annoying, if you are working from home or in the middle of your favorite movie. I do enjoy the many customizable features of this phone, but the screen could be slightly larger for gaming & movie night. The camera takes decent pictures but if you don't have a steady hand, it can be challenging to get it to focus clearly. Overall, this is a great phone for the price but if you use it alot for gaming or movies, I would suggest a newer model with a bigger screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and memory
on June 27, 2025
Posted by: Seaton
[This review was collected as part of a promotion.] I love the camera! It takes clear pictures and there's plenty of memory. Galaxy AI IS AWESOME!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 27, 2025
Posted by: 123RobT
[This review was collected as part of a promotion.] Great phone by a great company! Got this phone not to long ago to replace another Samsung device. Setup was very easy,battery life is great and works well with my other Samsung products!
Value
5
Response from Samsung USBy R&R, June 27, 2025
Hey 123RobT,
Thank you for sharing your experience with the Galaxy A15 5G! We’re thrilled to hear that the easy setup, reliable battery life, and seamless compatibility with your other Samsung products have made a great impression. It’s wonderful knowing this device supports your daily routine and helps you stay connected with confidence. Thanks for being a valued part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! We’re thrilled to hear that the easy setup, reliable battery life, and seamless compatibility with your other Samsung products have made a great impression. It’s wonderful knowing this device supports your daily routine and helps you stay connected with confidence. Thanks for being a valued part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on June 27, 2025
Posted by: Dboy2025
[This review was collected as part of a promotion.] I purchased this phone when my Samsung Galaxy s20 fe 5g broke and I needed a phone quickly. This was one of only a few samsung phones at the store so I just bought and was really surprised! I love the phone, my only complaint is I wish it had more ram and rom built in. The AI on Samsung phones is truly amazing, give them a try!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very good for a budget phone
on June 27, 2025
Posted by: Itzzcvtt
[This review was collected as part of a promotion.] I recently bought the a15 5G back in April and I’ve loved it as everything is perfect in performance although it does get a little slow sometimes but everything else is really good. One of my family members has the S25+ and the galaxy ai features were really outstanding and useful to use.
Value
4
Response from Samsung USBy R&R, July 18, 2025
Good day Itzzcvtt,
We're so happy to hear you're loving your Galaxy A15 5G and that it’s meeting your expectations with great daily performance and smart features. Even if it gets a bit slow sometimes, it’s wonderful to know your overall experience is still 'really good.” It’s also fantastic to hear how your family appreciates the cross-device functionality; both the S25+ and A15 5G are impressive, and Galaxy AI makes things even more convenient for everyone. We truly appreciate you being part of the Samsung family and sharing such a kind and thoughtful review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're so happy to hear you're loving your Galaxy A15 5G and that it’s meeting your expectations with great daily performance and smart features. Even if it gets a bit slow sometimes, it’s wonderful to know your overall experience is still 'really good.” It’s also fantastic to hear how your family appreciates the cross-device functionality; both the S25+ and A15 5G are impressive, and Galaxy AI makes things even more convenient for everyone. We truly appreciate you being part of the Samsung family and sharing such a kind and thoughtful review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great security .
on June 27, 2025
Posted by: JayBird
[This review was collected as part of a promotion.] I would definitely RECOMMEND trying the "Galaxy AI" trying it for the first time turned out to be my far most best choice with a samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not samsung's best
on June 27, 2025
Posted by: Likesamsung
[This review was collected as part of a promotion.] Well, I got the phone for my daughter because I didn’t want to spend too much money on a 14 year old's phone but I have regrets. The picture quality is poor and the phone is a bit slow. I send her messages but sometimes the messages don't go through till hours later. I am and have always been a fan of Samsung Note phones so I was a bit disappointed that they got rid of that. I will get her a note 20 ultra because we're both tired of the A15.
Value
3
Response from Samsung USBy R&R, June 30, 2025
Ahoy Likesamsung,
Thank you for taking the time to share your valuable feedback on the Galaxy A15 5G. We appreciate your insights regarding performance, camera quality, and your messaging experience. The Galaxy A15 5G is equipped with high-resolution AI camera features, including Nightography, which allows you to capture stunning portraits and photos in low-light settings. Its triple-camera system consists of a 50MP Wide lens, a 5MP Ultra-Wide lens, a 2MP Macro lens, and a 13MP front-facing lens, ensuring you capture every detail of each moment. These models also feature Optical Image Stabilization (OIS) for sharper, clearer images. For tips on capturing, editing, and maximizing your camera’s potential on the Galaxy A15 5G, additional information will be linked below.
If you’re experiencing delays in message delivery, please ensure you have an active data connection with your carrier. Temporarily disabling Wi-Fi and providing at least a 5G signal, as indicated in the status bar, can help. We value feedback from customers like you, particularly those familiar with the Note lineup, as it guides us in enhancing the experience for Galaxy fans who prioritize smooth performance and advanced features. The Galaxy A15 5G is designed to provide a well-rounded set of features and dependable 5G connectivity for everyday tasks, all backed by the trusted quality that Samsung is known for. We will certainly relay your insights to our teams as we strive to evolve and improve our offerings. Thank you for being a part of the Samsung community and for sharing your thoughts.
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your valuable feedback on the Galaxy A15 5G. We appreciate your insights regarding performance, camera quality, and your messaging experience. The Galaxy A15 5G is equipped with high-resolution AI camera features, including Nightography, which allows you to capture stunning portraits and photos in low-light settings. Its triple-camera system consists of a 50MP Wide lens, a 5MP Ultra-Wide lens, a 2MP Macro lens, and a 13MP front-facing lens, ensuring you capture every detail of each moment. These models also feature Optical Image Stabilization (OIS) for sharper, clearer images. For tips on capturing, editing, and maximizing your camera’s potential on the Galaxy A15 5G, additional information will be linked below.
If you’re experiencing delays in message delivery, please ensure you have an active data connection with your carrier. Temporarily disabling Wi-Fi and providing at least a 5G signal, as indicated in the status bar, can help. We value feedback from customers like you, particularly those familiar with the Note lineup, as it guides us in enhancing the experience for Galaxy fans who prioritize smooth performance and advanced features. The Galaxy A15 5G is designed to provide a well-rounded set of features and dependable 5G connectivity for everyday tasks, all backed by the trusted quality that Samsung is known for. We will certainly relay your insights to our teams as we strive to evolve and improve our offerings. Thank you for being a part of the Samsung community and for sharing your thoughts.
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok not the best
on June 27, 2025
Posted by: LeLe83
[This review was collected as part of a promotion.] Not the best phone I've ever had and not the worst.... Kind of slow at times but it gets the job done
Value
4
Written by a customer while visiting Samsung US