Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This is a great phone use for work gl galaxy AI
on June 26, 2025
Posted by: Tumbleweed
[This review was collected as part of a promotion.] Galaxy AI I use phone for work it has great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ever center I got this phone it's grat
on June 26, 2025
Posted by: Jayfin
[This review was collected as part of a promotion.] I love how clear the movies come in video games come in also HD clear I have not had any problems with it legging or kicking me out it's a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great camera
on June 26, 2025
Posted by: Lilbaby90
[This review was collected as part of a promotion.] TikTok YouTube talk to friends and listen to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of slow
on June 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This device has ran pretty slow since I got it. It lags and a lot of my apps shut down automatically.
Value
3
Response from Samsung USBy R&R, June 27, 2025
Hi ShayBoyd14,
Thank you for sharing your experience with the Galaxy A15 5G. We appreciate your insights on its performance and understand how vital smooth operation is for maintaining a strong connection. The Galaxy A15 5G is designed to provide essential features and reliable 5G connectivity that align with your daily needs. If you notice any unusual changes in its performance over time, we recommend optimizing your device for the best experience.
To monitor and enhance your device’s performance, take advantage of the Device care feature. The Quick optimization tool identifies apps that consume excessive battery power, clears unnecessary items from memory, removes unwanted files, scans for malware, and closes background apps. Optimizing your phone is a straightforward process: navigate to Settings, swipe to and tap Device care, then tap Optimize now and complete the process by selecting Done.
For additional guidance on maintaining optimal performance, we invite you to check out our online article titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review. We appreciate your choice of Samsung as your trusted brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G. We appreciate your insights on its performance and understand how vital smooth operation is for maintaining a strong connection. The Galaxy A15 5G is designed to provide essential features and reliable 5G connectivity that align with your daily needs. If you notice any unusual changes in its performance over time, we recommend optimizing your device for the best experience.
To monitor and enhance your device’s performance, take advantage of the Device care feature. The Quick optimization tool identifies apps that consume excessive battery power, clears unnecessary items from memory, removes unwanted files, scans for malware, and closes background apps. Optimizing your phone is a straightforward process: navigate to Settings, swipe to and tap Device care, then tap Optimize now and complete the process by selecting Done.
For additional guidance on maintaining optimal performance, we invite you to check out our online article titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review. We appreciate your choice of Samsung as your trusted brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on June 26, 2025
Posted by: Tengen
[This review was collected as part of a promotion.] I’ve been using the Galaxy A15 5G for a few weeks now, and I’m truly impressed by how much value this phone offers. The display is bright, smooth, and perfect for streaming my favorite shows. Galaxy AI features like live translation and text suggestions make my daily tasks so much easier, especially for messaging and studying. The 5G connectivity is super fast I can stream, game, and download with no lag at all.
The battery life is another major highlight. I can go almost two full days without needing to recharge, even with heavy use. The camera quality is great too photos are sharp and detailed, and the AI enhancements help bring out the best in every shot. I also use the phone for schoolwork and multitasking, and it handles everything smoothly.
Overall, the Galaxy A15 5G is an excellent choice for anyone who wants premium features at a budget-friendly price. Samsung nailed it with this one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the music and Gemini
on June 26, 2025
Posted by: Want2upgrade
[This review was collected as part of a promotion.] I mostly use my Galaxy A15 5G to listen to music and interact with my Galaxy AI.
Value
4
Response from Samsung USBy R&R, June 27, 2025
Hey Want2upgrade,
Thank you for sharing your experience with the Galaxy A15 5G! It’s wonderful to hear that you’re enjoying listening to music and exploring the smart features of your device. While this model doesn’t include Galaxy AI, it still offers an intuitive experience with tools like Google Assistant and Gemini, especially with the latest One UI 7.0 update, which helps you stay organized, entertained, and connected effortlessly. We appreciate your positive review and value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! It’s wonderful to hear that you’re enjoying listening to music and exploring the smart features of your device. While this model doesn’t include Galaxy AI, it still offers an intuitive experience with tools like Google Assistant and Gemini, especially with the latest One UI 7.0 update, which helps you stay organized, entertained, and connected effortlessly. We appreciate your positive review and value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The prodect has good features and good specs
on June 26, 2025
Posted by: Dqrktt
[This review was collected as part of a promotion.] The Samsung A15 5G is a good phone, surprisingly, it's good, never fails me, it kinda lags but it's okay, overall I would recommend this phone, since it's a good phone, especially if your on a budget, AI is also good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever owned
on June 26, 2025
Posted by: Vonneb
[This review was collected as part of a promotion.] I love the well put togetherphone,the clarity, the size,the reliability. Just a well rounded phone.
Value
5
Written by a customer while visiting Samsung US