Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I've had my a15 since Feb 24 this is an amazing
on June 22, 2025
Posted by: Franny
[This review was collected as part of a promotion.] It's has so much data I use 4 different emails on this device it is never slow its never given me any issues n it's durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s22
on June 22, 2025
Posted by: TacoBoy180
[This review was collected as part of a promotion.] The s22 is a pretty great phone I must say. The performance of the phone is quite good, its able to run games well enough. It may have a small battery compared to most phones but it still performs well even in 2025. I would highly recommend to get this phone. If your looking for a phone that is at a affordable price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the price it has AI
on June 22, 2025
Posted by: BigDaddy
[This review was collected as part of a promotion.] The Galaxy AI is fun and easy to use best thing since sliced bread
Value
4
Response from Samsung USBy R&R, June 23, 2025
Hey Bigdaddy,
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re enjoying the smart features of the Galaxy A15 5G, especially the tools designed to keep your day running smoothly. Although this device does not include the full Galaxy AI rollout, it still provides a seamless experience with innovative suggestions, performance optimization, and intuitive usability features that many customers appreciate.
Both Gemini and Google Assistant are available on Galaxy phones to assist you with questions and gather information across multiple apps. While Google Assistant serves as a powerful day-to-day virtual voice assistant, Gemini offers enhanced capabilities as an AI model.
Please note that available features, settings, and menu options may vary depending on the device and software version. To learn more about Gemini and Google Assistant, please refer to the online resource “Use Gemini or Google Assistant on your Galaxy phone.”
Thank you for being part of the Samsung family—designed for those who do.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re enjoying the smart features of the Galaxy A15 5G, especially the tools designed to keep your day running smoothly. Although this device does not include the full Galaxy AI rollout, it still provides a seamless experience with innovative suggestions, performance optimization, and intuitive usability features that many customers appreciate.
Both Gemini and Google Assistant are available on Galaxy phones to assist you with questions and gather information across multiple apps. While Google Assistant serves as a powerful day-to-day virtual voice assistant, Gemini offers enhanced capabilities as an AI model.
Please note that available features, settings, and menu options may vary depending on the device and software version. To learn more about Gemini and Google Assistant, please refer to the online resource “Use Gemini or Google Assistant on your Galaxy phone.”
Thank you for being part of the Samsung family—designed for those who do.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy. A15
on June 22, 2025
Posted by: Cheetah1964
[This review was collected as part of a promotion.] It's quite easy to do the thingsthatyou need to with this phone. The features are very clear and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone, also have a tablet Galaxy
on June 22, 2025
Posted by: Loves2762
[This review was collected as part of a promotion.] I use my tablet for making crafts, watching movies and spend hrs. on gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it really surprised me with how fast with 4gb ram
on June 22, 2025
Posted by: tootall
[This review was collected as part of a promotion.] the galaxy a15 the software works with the hardware to give it amazing speed with only 2gb of ram and 2 extra added by a software setting the Galaxy AI is doing a lot of things I like i would love to use the new Galaxy AI in a higher level galaxy phone in the future it has done wonders in this entry level galaxy A15
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it!
on June 22, 2025
Posted by: Bw33zy91
[This review was collected as part of a promotion.] My ai on my galaxy is awesome. I use it to listen to music, entertainment, looking for work, staying in touch with friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This device freezes up on me pretty often .
on June 22, 2025
Posted by: Denise123
[This review was collected as part of a promotion.] Galaxy A15 isn't what I expected I'm really disappointed in it's performance.
Value
1
Response from Samsung USBy R&R, June 23, 2025
Hello Denise123,
Thank you for sharing your experience with your Galaxy A15 5G! If you find that your device occasionally becomes unresponsive, check for software updates. Keeping your software up to date ensures your device operates at its best. To update, use two fingers to swipe down from the top right corner of the screen and tap the Settings icon. Next, swipe and select “Software Update” or “System Updates,” depending on your model. Tap ‘Download and Install,’ ‘Check for system updates,’ or ‘Check for software updates,’ based on your carrier. If an update is available, it should start downloading automatically. However, you may need to tap ‘Download now’ on some devices. Once the download completes, follow the on-screen instructions to install the update. For more information on software updates and how they can enhance your device’s performance, check out “How to update your Galaxy phone or tablet.” If you require further assistance or need additional support, please don’t hesitate to contact our Samsung Support Team. We’re here to help. Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G! If you find that your device occasionally becomes unresponsive, check for software updates. Keeping your software up to date ensures your device operates at its best. To update, use two fingers to swipe down from the top right corner of the screen and tap the Settings icon. Next, swipe and select “Software Update” or “System Updates,” depending on your model. Tap ‘Download and Install,’ ‘Check for system updates,’ or ‘Check for software updates,’ based on your carrier. If an update is available, it should start downloading automatically. However, you may need to tap ‘Download now’ on some devices. Once the download completes, follow the on-screen instructions to install the update. For more information on software updates and how they can enhance your device’s performance, check out “How to update your Galaxy phone or tablet.” If you require further assistance or need additional support, please don’t hesitate to contact our Samsung Support Team. We’re here to help. Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US