Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Phone Quality
on June 19, 2025
Posted by: NDawg2020
[This review was collected as part of a promotion.] The Phone Is Easy To Use. It's Overheats Quickly Though Causing All Types Of Irritating Issues.....
The AI Feature Is Awsome Though So It Balences Out The Nuisances......
The AI Feature Is Awsome Though So It Balences Out The Nuisances......
Value
3
Response from Samsung USBy R&R, June 19, 2025
Hey NDawg2020,
Thank you for sharing your experience with the Galaxy A15 5G. We are pleased to hear that you find the device user-friendly and enjoy its smart features. It is designed to provide convenient functionality at your fingertips. While this model doesn’t have the full rollout of Galaxy AI, it is well-suited for everyday tasks, entertainment, and intuitive navigation. The Galaxy A15 5G offers a reliable and efficient mobile experience. We appreciate your feedback and are glad to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G. We are pleased to hear that you find the device user-friendly and enjoy its smart features. It is designed to provide convenient functionality at your fingertips. While this model doesn’t have the full rollout of Galaxy AI, it is well-suited for everyday tasks, entertainment, and intuitive navigation. The Galaxy A15 5G offers a reliable and efficient mobile experience. We appreciate your feedback and are glad to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and easy to operate
on June 19, 2025
Posted by: Hughesamber98
[This review was collected as part of a promotion.] I stream alot in this phone doesn't buffer it's great to use while laying in bed streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G has been the best phone so far.
on June 19, 2025
Posted by: Littlebittictruckrocks69
[This review was collected as part of a promotion.] So far this has been one of the best phones I've had so far from Samsung I thoroughly enjoy Samson's products and the a15 is no different. I play a lot of games and browsy internet both for work and personal use and the ease of operation and navigability is so far been one of the easiest I love my phone and I'm very pleased with its performance. I have not really used the Galaxy AI much but I am trying to integrate it into my daily routines just to get in with the times. One of the things I don't like about it however is the vibrate function is not as strong as I believe it should be if I have it in a pocket on vibrate I always end up missing calls or text messages and I have the intensity all the way up so maybe that could be worked on. Also the touch sensitivity in the pocket even with the enhanced sensitivity on I have accidentally dialed people several times including 911 on accident oops. Those are about the only two complaints I have about this phone so far A little more memory would be great but hey maybe the next one will be better and have more room thanks Samsung Galaxy we're continuing to give us great products keep up the good work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on June 19, 2025
Posted by: Cakey01
[This review was collected as part of a promotion.] I bought the phone for my 70 year old father who barely knows how to use a phone. He loves this phone big enough to see, HD color, takes great pictures. He uses chat gpt, a d the AI that connected to Bing. He does not like to type so he uses AI microphone to ask questions. Phone calls are clear. Internet picks up well, we live in the Appalachian mountains so internet is spotty.
He has learned to watch YouTube videos which He enjoys. Video colors are very clear and bright.
He has learned to watch YouTube videos which He enjoys. Video colors are very clear and bright.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product works great
on June 19, 2025
Posted by: Idontknow9469
[This review was collected as part of a promotion.] It lags sometimes but is otherwise a great device I would love to get that visa card as I would use it to buy a new Samsung tablet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy A15
on June 19, 2025
Posted by: CUPPYCAKE
[This review was collected as part of a promotion.] I use my Galaxy for so much it is rarely out of my reach. It's used for photos, documents, email, school, music, travel, games, and more. I keep my daily schedule so I can keep up with my daily schedule. I use it for my couponing which is detrimental in making sure we have everything we need and use stocked. I use only Samsung Galaxy Phones. I do virtual meetings daily. Really, I use my Galaxy for everything I do in my daily life. The AI feature has been a great tool to make use easier and more efficient.
Value
4
Response from Samsung USBy R&R, June 20, 2025
Hi CUPPYCAKE
Thanks for sharing how the Galaxy A15 5G has become an essential part of your daily life! From organizing schedules and managing meetings to powering entertainment and smart productivity, this device is built to do more, so you can too. While the A15 5G doesn’t include Galaxy AI, it still brings smart, intuitive features that make everyday tasks feel seamless and efficient. It’s a dependable partner that’s ready to keep up with whatever your day brings. Thanks for being part of the Samsung family. Innovation that moves with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing how the Galaxy A15 5G has become an essential part of your daily life! From organizing schedules and managing meetings to powering entertainment and smart productivity, this device is built to do more, so you can too. While the A15 5G doesn’t include Galaxy AI, it still brings smart, intuitive features that make everyday tasks feel seamless and efficient. It’s a dependable partner that’s ready to keep up with whatever your day brings. Thanks for being part of the Samsung family. Innovation that moves with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on June 19, 2025
Posted by: Talks2much
[This review was collected as part of a promotion.] With the new galaxy a I it makes everything that you try to do so much easier with help
Value
4
Response from Samsung USBy R&R, June 20, 2025
Hi Talks2much,
We're pleased to hear that the Galaxy A15 5G is making your everyday tasks smoother and more efficient! With features designed to support your workflow, this device combines ease of use and reliability in a sleek, single package. Although this model hasn't yet fully rolled out Galaxy AI, it offers several features that enhance usability. Thank you for choosing Samsung—innovation inspired by you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're pleased to hear that the Galaxy A15 5G is making your everyday tasks smoother and more efficient! With features designed to support your workflow, this device combines ease of use and reliability in a sleek, single package. Although this model hasn't yet fully rolled out Galaxy AI, it offers several features that enhance usability. Thank you for choosing Samsung—innovation inspired by you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on June 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love this model, it does everything I need it to and more. And best of all I understand it and can do it myself
Value
5
Response from Samsung USBy R&R, June 20, 2025
Hello Tinaellis41,
We are thrilled to hear that you are enjoying your Galaxy A51 5G! It’s great to know that the device enables you to accomplish everything you need with ease and confidence. This intuitive and self-sufficient experience is exactly what Samsung aims to create. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that you are enjoying your Galaxy A51 5G! It’s great to know that the device enables you to accomplish everything you need with ease and confidence. This intuitive and self-sufficient experience is exactly what Samsung aims to create. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US