Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Absolute best bang for your buck!!
on June 18, 2025
Posted by: MegsPhoneRatings
[This review was collected as part of a promotion.] The galaxy ai is incredibly helpful. I love the way this phone operates. The keyboard isnt too big or too small. Its got all of the best features and i would rate it 10 stars if it were possible. My son has the same phone and we have not had one single issue. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great AI and picture quality
on June 18, 2025
Posted by: Mswarrior
[This review was collected as part of a promotion.] Love the picture quality and Galaxy AI very detailed on info. Also love the medal framing around the edges. Only issue is the processor could be better but it's still good for a budget phone. Can't complain from switching from Motorola to Samsung and I'm pretty pleased on how easy everything is setting up the phone with my conditions. Having Multiple Sclerosis can be challenging and this phone make it easier to access and function without issue especially now that it is updated with the Galaxy AI. If I do win I will update to a better Samsung now that I'm hooked for life.
Thank you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy A14 5G
on June 18, 2025
Posted by: JazzEve101
[This review was collected as part of a promotion.] I like the A14 5G! I bought it for Christmas a few years ago and I never changed phones since. It runs extremely smooth while I'm running any apps or games on my phone. The phone is also easy to navigate and to get used to!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They are cheap but break easy!!
on June 18, 2025
Posted by: Buggy0329
[This review was collected as part of a promotion.] I use these phones for everyday life and also work the galaxy al app also works and helps me
Value
4 out of 5
4
Response from Samsung USBy R&RJune 19, 2025
Hey Buggy0329,

Thank you for your feedback! We are pleased to hear that the Galaxy A15 5G suits your daily needs well. Although this model does not include Galaxy AI, it still offers many smart features to enhance your experience. The device provides thoughtful functionality and seamless integration to support your everyday needs. We hope you continue to enjoy the durability and reliability of the Galaxy A15 5G. Thank you for choosing Samsung.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
the Samsung Galaxy A15 is a okay phone
on June 18, 2025
Posted by: cqwerty
[This review was collected as part of a promotion.] This phone is a okay it is not the best but it is a good budget option some Galaxy ai features are slow but are ok
Value
3 out of 5
3
Response from Samsung USBy R&RJune 19, 2025
Hola cqwerty,
Thank you for taking the time to share your thoughts on the Galaxy A15 5G. Your feedback is highly valued, and we appreciate having you as part of the Samsung family. We're thrilled to hear that you found the Galaxy A15 5G to be a solid, budget-friendly option with helpful smart features. While Galaxy AI is not yet fully integrated into this model, we're constantly working on new features and improvements. This device is designed to offer dependable performance and smart functionality to support your everyday needs. We're excited for you to discover all the possibilities with the Galaxy A15 5G. Once again, thank you for your insight and for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on June 19, 2025
Posted by: Dirtbag
[This review was collected as part of a promotion.] Mmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmm
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PHONE!
on June 19, 2025
Posted by: Hotlott217
[This review was collected as part of a promotion.] This phone is amazing. Long lasting battery. Fast and the Galaxy AL feature is out of this world helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around great mobile device
on June 19, 2025
Posted by: Liljodie
[This review was collected as part of a promotion.] My galaxy is a everyday phone. The 128 GB internal storage is great and I'm able to save another of info for jobs and projects I research on. The camera on here is AMAZING as well as the video camera. All in all I give it a 2 thumbs up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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