Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Decent for the price, processer slower
on June 15, 2025
Posted by: MRYP414
[This review was collected as part of a promotion.] It's a decent phone for the price I Paid.
Slick design
Nice screen
Just a Lil buggy/ slow processing
Slick design
Nice screen
Just a Lil buggy/ slow processing
Value
3
Response from Samsung USBy R&R, June 16, 2025
What’s up MRYP414,
Thank you for sharing your thoughts on the Galaxy A15 5G! We’re delighted to hear that you’re enjoying the phone’s design and that it’s meeting your expectations.
If you notice your phone slowing down over time, we recommend checking the Device Care section in your phone’s settings. Regularly optimizing your phone can help improve its performance. The Quick Optimization feature identifies apps that consume excessive battery power and clears unnecessary items from memory to optimize performance. It also deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is a quick and easy process. Simply go to Settings, swipe to the right, and tap on Device Care. Then tap “Optimize now” and confirm by tapping “Done.”
Thank you for your review! We appreciate you choosing Samsung as your go-to brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A15 5G! We’re delighted to hear that you’re enjoying the phone’s design and that it’s meeting your expectations.
If you notice your phone slowing down over time, we recommend checking the Device Care section in your phone’s settings. Regularly optimizing your phone can help improve its performance. The Quick Optimization feature identifies apps that consume excessive battery power and clears unnecessary items from memory to optimize performance. It also deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is a quick and easy process. Simply go to Settings, swipe to the right, and tap on Device Care. Then tap “Optimize now” and confirm by tapping “Done.”
Thank you for your review! We appreciate you choosing Samsung as your go-to brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
My phone is working great.
on June 15, 2025
Posted by: Tiggar62
[This review was collected as part of a promotion.] I'm learning something new everyday. I'm 62 and it's taken me a little longer to understand the Galaxy Ai. But I'm sure I'll learn more everyday.
Value
4
Response from Samsung USBy R&R, June 21, 2025
Hey Tiggar62,
Thank you for sharing your experience! We love hearing about how you’re exploring the new features of your Galaxy A15 5G every day. We truly admire your ability to learn and adapt to new technology at your own pace. Although this model doesn’t have the complete rollout of Galaxy AI, it still offers many innovative features that enhance the user experience. There’s so much more to discover with the Galaxy A15 5G, and we’re excited that you’re on the journey to uncover everything your device has to offer. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience! We love hearing about how you’re exploring the new features of your Galaxy A15 5G every day. We truly admire your ability to learn and adapt to new technology at your own pace. Although this model doesn’t have the complete rollout of Galaxy AI, it still offers many innovative features that enhance the user experience. There’s so much more to discover with the Galaxy A15 5G, and we’re excited that you’re on the journey to uncover everything your device has to offer. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 15, 2025
Posted by: Marshall
[This review was collected as part of a promotion.] This phone is really good compared to my galaxy a13. There are a lot of improvements like the screen and battery life. For playing games it's pretty good. It can my games and stay at a stable framerate. Overall it's a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my sangsung phone. Great
on June 15, 2025
Posted by: Mamasgrandbabies8
[This review was collected as part of a promotion.] I have had no problems with my Samsung A15. All the apps. Work good. The camera works great. I do like the AI. And as far as listening to music. The sound is good. Overall the phone is in very well working order. I've loved Samsung products for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone for the affordable price
on June 15, 2025
Posted by: Sarge1
[This review was collected as part of a promotion.] Found this phone to be very good for my day to day use battery last all day very dependable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product but a little slow.
on June 15, 2025
Posted by: datdawg243
[This review was collected as part of a promotion.] I use the A15 5G like a regular use phone, but it sometimes lags out when closing an application or switching to one. It would be better if you made A Series phones CPU more efficient and stronger to handle these tasks.
Value
4
Response from Samsung USBy R&R, June 21, 2025
What’s up datdawg243,
Thanks for your thoughtful feedback! We’re glad to hear you’re finding value in the Galaxy A15 5G for everyday use. It’s built to support essential mobile tasks while keeping you connected, productive, and on the go. We appreciate your input as we continue refining the Galaxy experience across all series to deliver even smoother performance. Thank you for your glowing review. We appreciate you choosing Samsung customer.
-Ty
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Thanks for your thoughtful feedback! We’re glad to hear you’re finding value in the Galaxy A15 5G for everyday use. It’s built to support essential mobile tasks while keeping you connected, productive, and on the go. We appreciate your input as we continue refining the Galaxy experience across all series to deliver even smoother performance. Thank you for your glowing review. We appreciate you choosing Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on June 15, 2025
Posted by: MandyJo64
[This review was collected as part of a promotion.] The Samsung Galaxy AI5 5G is the best phone I have ever used. It is user-friendly and easy to love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Potential
on June 15, 2025
Posted by: Galaxies
[This review was collected as part of a promotion.] The phone worked great. The pictures were great. Not like the to of the line but for the price of the phone it was amazing. The biggest downfall for me came when I downloaded my work apps on the phone. It started lagging pretty badly.
Value
4
Response from Samsung USBy R&R, June 21, 2025
Thank you for your thoughtful feedback, Galaxies! We're pleased to hear that you are enjoying the camera quality and overall performance of the Galaxy A15 5G. This device is designed to provide a reliable experience for everyday use, featuring sleek visuals, a long-lasting battery, and smooth functionality that supports both work and play. Your insights are invaluable as we continue to evolve, and we are excited for others to experience the potential of this versatile device.
-Ty
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-Ty
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Written by a customer while visiting Samsung US