Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Good Phone Once It's Set Up
on June 8, 2025
Posted by: Nullwyn
[This review was collected as part of a promotion.] There was a promotion going for the Galaxy A15 5g, and I was quick to jump on it.
The phone itself runs very smooth, and I'm very happy with the upgrade. It helps me check all my banking, emails, and social media in a matter of seconds. The biometric sign on with fingerprints saves a lot of time. Compared to my old phone, which could take 2-3 minutes to check everything each time, the Galaxy A15 can do it all in under 20 seconds.
The biggest drawback is the setup process. Even when upgrading from an older A-series model, the Smart Switch app is very finicky, counterintuitive, and difficult to use. The cable transfer outright didn't work, and the wi-fi transfer (luckily) started working after trying it for 30-40 minutes.
I did get all my files transferred over, but each app gave me a warning message about the incorrect Android version, and the Play Store told me that the apps didn't originate from Google, even after doing a mass update. I ended up having to go into each individual app and doing a manual update / reinstall.
However, after the initial setup, everything runs exactly as I was hoping, and it was absolutely worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sometimes runs slow
on June 8, 2025
Posted by: Santiago
[This review was collected as part of a promotion.] I really I love Samsung. But sometimes runs slow and turn off the data service
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 8, 2025
Posted by: Rolo730
[This review was collected as part of a promotion.] I use my device for work, streaming, playing games, and many more things. My favorite feature is the ability to tap to pay and I absolutely love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features lags at times but over all worth it
on June 8, 2025
Posted by: Sypherious
[This review was collected as part of a promotion.] I use it for games and for work and to search. I'm using for my research in Google deep mind project for outerspaxe research and aero dynamics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a15
on June 8, 2025
Posted by: Timmyss54
[This review was collected as part of a promotion.] I love the galaxy A 15 oʻooooooooooooooookokokdn how it is features I love the Ai I love everything about it I live Samsung I love ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 iiiiiiolove Samsung beat technology every I love your phone how it is how you always make it so great 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 so I'm love the Samsung A 15 I love UT the best phone ever love ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍 💖 ❣️ 💕 💘 ❤️ I love Samsung galaxy phone I make do any to have featured of the galaxy Ai I love Ai features phone how it help now how it help it through thing Ai help with money food thing thing that we don't need so we don't have to struggle with thing Samsung is the Ai company I'm the world I love it best love it best Samsung galaxy Ai phone in the world 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎 🌎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very good
on June 9, 2025
Posted by: Arunlikecandy2
[This review was collected as part of a promotion.] It is a very great starter phone for kids and the mobile data is exeptional.
Value
5
Response from Samsung USBy R&R, June 9, 2025
Ahoy Arunlikecandy2,
Thank you for sharing your experience with your Galaxy A15 5G. It is the perfect first device, equipped with all the essential features needed in a mobile phone, along with some exceptional extras. With its 5G connectivity, you can stay connected with your loved ones and reach out at any time. We appreciate your feedback and thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. It is the perfect first device, equipped with all the essential features needed in a mobile phone, along with some exceptional extras. With its 5G connectivity, you can stay connected with your loved ones and reach out at any time. We appreciate your feedback and thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This.Product is great to me.Because the side butto
on June 9, 2025
Posted by: Cory10
[This review was collected as part of a promotion.] The Galaxy A1 5 is a great phone. Because it has Gemini from Google and AI that you can use to write sentences.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 9, 2025
Posted by: Truelove73
[This review was collected as part of a promotion.] We love the great pictures and it's really easy to use
Value
5
Written by a customer while visiting Samsung US